January 2024 by Christopher Sefton Bevington
I always use upstairs as it's cleaner and quieter than downstairs! Coffee is good, though the service can be patchy.
January 2024 by Steve Spencer
Weather was bad so chose Costa, as the nearest coffee house.
December 2023 by Jonathan Daley
Chronically understaffed... no clear tables....the place needs a damn good clean... we would be in no hurry to return.
December 2023 by Derek Bilston
Usual good quality and
December 2023 by Alistair Macdonald
Short staff again but the guy with the beard keeps the place going, great job. Unfortunately the owner and higher management just can't sort the lack of staff problems. How about they come in and do the washing up and help out. Never buy food as it's too expensive like the coffee.
November 2023 by Andrew Mullis
Saturday lunch time, really dirty, 10 trays with empty cups etc upstairs. Small swarm of flies around serving area and upstairs. Chap with beard behind laughing and making silly comments to colleagues ie don't care bordering on rude to customer waiting patiently for drink. We come here regularly but today was really poor.
October 2023 by Daryn Jones
Today our mother was taken ill.The staff at Costas were excellent,And so caring.They called paramedics, and closed shop for an hour.Very caring people.And thankyou fromMe and family.They cared for the people not theMoney.Daryn Jones.
September 2023 by Kazandra1
You know where you are with Costa. You know what the coffee tastes like. You know what food they serve. You won't be disappointed.
September 2023 by Nomadmarker
Disappointing experience, not like the usual Costa standard. Tables messy, plates not collected. I used a tissue out of my bag to wipe out table down - there wasn?t any paper napkins in sight and it was impossible to ask a member of staff behind the counter for one as there was a gathering of about 8 people waiting for orders at the serving station. Couldn?t get anywhere near. The staff member making the cold drinks was working quite slowly, constantly knocking things over. The area was messy with used jugs everywhere. I?m not sure how anyone can go any faster in those conditions. When our drinks were eventually ready after about 10 mins, our food had been sitting out on the counter surrounded by other waiting customers. Everything just seemed a bit chaotic and although I appreciate that things can get busy, it wasn?t a pleasant experience from start to finish. There were staff members with long hair that wasn?t tied up neatly, but instead had long hair trailing out and long beards without hair nets (which I have seen in other Costa?s). With that and the uncleanliness of the seating area, cutlery and counter tops, my overall impression was hygiene was not an important factor or taken seriously.
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August 2023 by Sandy Hill
While visiting Costa in Petersfield recently I was taken poorly. The Manager Iian was amazing, he looked after me so well, I hope you realise what a wonderful Manager you have.
August 2023 by James Curnow
Service was okay. Not the best mind; The coffee was the worse coffee I have been served will definitely not be back, for a big company like costa I would expect good quality coffee and with those prices was of mediocre quality
August 2023 by Mr Boss
Monday morning. 7 August. Should be open 7am. Its now 8am and still shut.. not good. No notices ...nothing!!
July 2023 by SallyWayneF
Walked in, tables piled high with dirty cups, bins overflowing. Absolute disgrace. Some member of the public got bags and cleared the place and cleaned the floor. Staff miserable, on a go slow. Won't be going in there again.
June 2023 by Barry M
COSTAS are costas , to stand out you have to do something extra. This one does. The main selling point is the manager and t he staff - makes it a real pleasure !!
