March 2024 by Daniel Laird
very slow at serving and when they do have the correct prescription in some of the staff can be quite rude
February 2024 by Mick D
Very poor service indeed! Take a step back, read these reviews and put things right! Remember that you are there to help people, you're providing a service!
February 2024 by pier collis
Excellent service
January 2024 by Josephine Potter
Moved from Boots in Liss because Petersfield is more convenient but really wish I hadn't! I never get a text message to say my prescription is in despite requesting it every month, always have to ring up and consequently miss several days of medication. Always a massive queue because there are too few staff. Altogether a depressing experience!
January 2024 by Anthony Langham
I write this review in the wake of my father in-laws sad passing. During the final months of his life there were several frustrations in relation to medication supply. Swan pharmacy were the only part of the chain that seemed to instantly understand our requirements and went above and beyond to arrange for blister packs for my Father in-law. They were understanding, companionate and completely professional and our family will never forget the help they provided for us at a very difficult time. Thank you
January 2024 by Alice Cruickshank
Fantastic staff. Incredibly helpful Answered my phone call at 11.55pm even tho they were about to close. Thankyou ?
November 2023 by Maria Rego
Really helpful team.
October 2023 by Woody
Excellent service from Swan Pharmacy and NHS 111. My mum had run out of her eye drops for Glaucoma. 111 submitted the repeat prescription to Swan Pharmacy and they were ready for pick up 10 mins after speaking to the pharmacy. All on a Friday evening.
July 2023 by Ben H
Terrible. Very rude, obnoxious and uncaring ?pharmacist?.Told by 111 they would issue a supply of medication here but she said only 3 days (other pharmacists have given 2 weeks worth), yet still charge full.Seemed like she delighted in upsetting people and arguing.Refused to give any evidence of anything, just repeated herself and asserted without evidence what was contrary to what 111 told me.Also the place was filthy and disgusting inside, likely a health hazard?nice for a pharmacy!
June 2023 by Claudia Masters
Called 7 times after two-and-a-half minutes my call is disconnected how am I meant to talk to the pharmacy
February 2023 by Fulata Mathe
The phone rings forever, unbelievable no matter how many times you try they never pick up their phone. Wuuu what a service
January 2023 by Chris Warren
I know there trying to limit staff but quite slow service at the moment and never answer the phone
August 2022 by Andrew Fairlie
Absolute shambles. Can't seem to organise correct repeat prescription. Can never get through on the phone to chase or query anything.
June 2022 by Mark Lucock
Very pleasant, helpful and efficient. A real godsend for the town. Thank you.
May 2022 by Peter Ward
Apart from some of the staff the place is a shambles five people in a que will have you waiting at least half an hour, they will not answer the phone (ever) the only time I got through I asked if there was a que after finishing speaking to them, and the women told me to stop being so lazy and check myself.
