April 2024 by Flavia Ansaldo
Very upsetting experience. I?m a mother with a young toddler and I had to cancel my waxing appointment on the same day due to both baby and me becoming unwell. I phoned and kindly asked to rebook the appointment in 2 days time when I could be sure both baby and I would be better enough for me to leave her for half an hour. I was met with a totally inflexible response and was told I would be FULLY charged for the missed appointment. Absolutely no room for manoeuvre. I cannot believe they would treat a client/ mother in this way. Such an unkind and inflexible response really make a bad day even worse :(
March 2024 by Tanya Brockway
Hannah is always welcoming and friendly and is excellent at making you feel relaxed and pampered.
February 2024 by Jane A (JaneA)
Just a simple gel removal this visit which was completed in a friendly and professional manner. I would add that the gel nails had lasted and looked good for just under 4 weeks. Amazing, thank you.Service: Manicure
February 2024 by Binnie Hopkins
What a wonderful experience Sinead , Thank you so much.Look forward to my next facial.
February 2024 by Lamorna Lane
I enjoy every visit to Richmond House, the whole team are so friendly! I have my nails done with Poppy and can?t recommend her enough x
February 2024 by Nadiya Catel
Recently had my second IPL session to remove some pigmentation. Very pleased with the results and Hannah has been excellent, always very welcoming, professional and knowledgeable. Visiting the salon is always an enjoyable experience!
February 2024 by Karla Valentine
My first time visiting the salon and had a pregnancy massage. The whole experience was relaxing and I left the salon feeling refreshed. Thank you so much. I will be returning for more treatments
February 2024 by Laura Bateman
Another amazing treatment with Sinead today! Always so professional, helpful and informative. Thanks to Donna as well who is always so helpful and friendly on reception. Thank you!
February 2024 by Cara Aylward
The staff are always so welcoming and I have been really impressed with my gel nails. They have lasted weeks and my nails are stronger as a result. Thank you to the lovely Masie
February 2024 by Carol Scott
So friendly and relaxing. Great experience thank you!
February 2024 by Sarah Banks
After a skin consultation and skincare product recommendation from Hannah, I followed this with a Medik8 facial today. Hannah is highly knowledgeable, welcoming and very good at what she does. The facial was wonderfully relaxing, pampering and effective and I left with a glow! The products she recommended have made a visible difference to my skin in only two weeks and I have booked another facial for 8 weeks time. I would highly recommend.
February 2024 by harriet horne
As always, a fantastic service. An (almost!!) painless and completely perfect wax. Thank you so much Liv.
February 2024 by Carmel Sheehy
Just delightful knowledgeable and thoughtful. Thoroughly would recommend
January 2024 by Emma Yeates
A beautiful luxurious experience, can?t wait for the next one!
January 2024 by Stacey Jones
I had a wonderful Medik8 facial and left feeling completely relaxed and refreshed! My therapist, Sarah, was very knowledgeable and personable. Thank you so much for a great experience.
