March 2024 by Ashley Pearce
Please please update the post office closing times so customers don?t waste their time making a journey to find the the post office actually shut ?
March 2024 by Radu Robert
Staff so rude they need training to talk with customers
February 2024 by Abdul Halim
Very Rude and Disgusting serviceNeed to concern from Authority
February 2024 by ?????????
the times were wrong, ive been to the post office for the past WEEK and most of the time i see it closed, the one time i see it opened the young lady wasnt helpful and i even told her it was my first time posting but she still did not help and all she said was ?okay? so i left.
December 2023 by Curley Shirl
Opening times are wrong.The staff were very polite though
October 2023 by David Wall
Excellent service, friendly staff
June 2023 by Lou Lou
Echo the sentiments of rude staff. Both ladies available this evening- I greeted one with a smile ready to be served but completely ignored by her and she left and went to the back office . No acknowledgment at all so went to the other lady. When I addressed this with her she said they were ?busy closing up? - no excuse to be rude and ignore customers. Really awful customer service all round - both glared at me as I left. Such a shame - good job for them their role doesn?t seem to be based on good customer service as judging by my experience and others listed here, they would not be in their job for very long!
February 2023 by Julie Watson
Staff were friendly and helpful always a smile
January 2023 by David Gregory
Same experience as others! Today went in to post a parcel. Girl served a customer in front of me then disappeared without any acknowledgment to me. I asked to be served and told me she was busy doing other things and I?d have to wait ! There is a regime here of arrogance and ignorant staff who just don?t care!! Looking at the reviews on here neither do the post office !! Shame we have to use this place and shame their jobs don?t depend on customer service!!
December 2022 by jan turner
Have had to use this office three times recently, unfortunately. The office staff are rude, arrogant and totally disrespectful towards customers. Absolutely dreadful staff.
November 2022 by Cassian Burgoyne
Was in line for the post office today when I overheard a lady trying to sort out her mot exemption certificate. The lady on the counter proceeded to make fun of the lady saying that she didn't do mots and chuckling with the people in the queue....she even made a distasteful comment about foreigners when the customer had left.Sickening that this kind of behaviour within customer service roles happen on a regular basis.I really hope this member of staff gets educating in the processes of the postal service as well as a refresher on customer service.
November 2022 by Liam B
Was in line for the post office today when I overheard a lady trying to sort out her mot exemption certificate. The lady on the counter proceeded to make fun of the lady saying that she didn't do mots and chuckling with the people in the queue....she even made a distasteful comment about foreigners when the customer had left.Sickening that this kind of behaviour within customer service roles happen on a regular basis.I really hope this member of staff gets educating in the processes of the postal service as well as a refresher on customer service.
September 2022 by Viktoria L
Absolutely unprofessional, arrogant, unhelpful and rude staff. Brought me to tears and I've left this place feeling devastated!! Two ladies, one of them manager who started yelling on DPD driver throughout all the place when he brought the parcel to them and asked for the name. Terrible atmosphere, and the other lady who was serving me was absolutely rude and unhelpful. I was seeking for help to sort out my postal order and all I've got was rude and arrogant approach due to which I have had to enter the same long queue 4 times because of a lack of information provided at the counter. Also both ladies were making comments about other customers between each other once the customers have left the counter after they have been served. I was shocked to receive such customer service, I thought such unhelpful and rude approach does not exist in these times anymore. Unfortunately and sadly, it does. Next time I will rather travel all the way to different post office and will keep myself away from this one to save my mental health.
July 2022 by Rea Empson
Always finding reason to not send our post (Last time our parcel "needed more tape"), closing in the middle of the day or not having the information we need.Staff are very rude and unhelpful, I dread having to use this post office and only ever do as a last resort. Would much rather travel to a different one.
May 2022 by Nick Aitken
The young women in the post office needs to have some customer service training. I felt she was quite rude to me, very poor communication skills.