December 2023 by Craig Dodgen
Very happy with Namgrass. Adam gave me excellent customer service and a very good price and upgraded my grass when what I wanted wasn't in stock.Highly recommend.Ok
August 2023 by Marcus Brown
As an installer, I have relied on Namgrass to deliver high quality grass and several projects. I'd highly recommend. Great customer service as well ?
January 2023 by Ryan Stacey
Absolutely brilliant supplier for my company, Adam makes my life so easy I give him a call and within 5 minutes my order or questions are done and dusted EVERY time !!! Highly recommend
January 2023 by Becky Robinson
I mean it was good but not that good
January 2023 by Dale Johnson
Excellent product
April 2022 by Iain Hamilton
Always been one of my favourite garden centres, beautiful stock of plants and excellent quality. Competitive prices, plenty of parking and a nice coffee shop. Well worth a look.
December 2021 by Mandy willson
We desperately needed a off cut of grass for our disabled rescue dogs to wee on. One has 6 legs, ( 4 atrophied front legs) so cannot balance well for long, and needs something soft. One company quoted £80 plus £50 postage for a 1 metre square of grass!We are disabled on a low income, so that was not affordable for a small square of grass!But Namgrass got back to me straight away, with every message i sent.They kindly donated to us a offcut of grass, without thought. They were truly kind, and did it without expecting adulation for it.They didn't go on about it, or expect praise or acknowledgement. Which in itself meant alot to us. Shows they genuinely cared.Their act of human kindness has humbled and helped us hugely. Of the many companies I messaged in desperation ,everyone, EXCEPT Namgrass, were only interested in making money. So heartfelt thanks to Namgrass for helping some disabled dogs toilet comfortably for years to come xxx
November 2021 by Matt Taylor
Extremely bad customer service. While Namgrass recommend an installer they do not gurantee their work. Should you have any issues with them they totally wash their hands. No reply to emails or calls. Very unprofessional to recommend an installer and not to be interested in their quality of work. Andy White, business development manager south west, utterly useless.
April 2021 by Scher Léo
Very poor customer service. The installers that they recommend on their websites are actually clients not installers. If you have any issues with them, this is your problem and they are unwilling to help. The products are ok but I wouldn't reorder from them.
March 2021 by Anthony Henson
Laid a small piece of grass in front garden costing in excess of £700. There is a faint line down the centre? and grass sparkles in the sunlight? 'so it looks really fake'... Replacement agreed under warranty in May with 'Abi Chapman', but she has yet to fulfil her side of the agreement and replace it? I would have been happier with refund but apparently this is not Co policy nor do they cover removal/fitting costs. This company do not know the meaning of customer service. If you want grass that looks real go elsewhere.
January 2021 by David Duval Johnston
I have a 2 Namgrass lawns now and they have lovely both times. I give mine a brush to keep it looking good. It looks as good as the day it was laid
January 2020 by Dave Haggis
In my view a poor quality product which I guess from my experience matches the customer service - with a pointless 10 year warranty (covers nothing) - no actual inspection of the fault just dismissed and selected wear and tear as a handy excuse - you may as well buy it from China direct I am sure it will last longer.
January 2020 by Dan Kelsey
Good quality artificial grass. Always helpful staff with the personal touch
January 2020 by Phil Buckley-Mellor
Only open Monday to Friday 09:00-17:00, how on earth do they sell to people with jobs!?
January 2020 by Paul Wilkins
Brilliant choice proud to be supplied by no 1?
