August 2025 by Hedley Clark
We are frequent customers to this Costa and always enjoy the experience provided by Keith and his team
July 2025 by Rachel Smith
I just want to say how friendly all the team are at Costa Hythe.
I visit most days, very early morning, and the staff always have a smile and a greeting.
The place is always clean and tidy.
I really enjoy my Americano, it's a good start to the rest of the day.
Thank you.
April 2025 by Beth Rowan-Putt
Great Hot chocolate and food! Felix and Jaz were both so friendly and helpful :)
October 2024 by Sarah Wilson
Love this place. A great community hub. But lacking staff to provide quality service. The staff there are good and efficient and do their best during busy periods
July 2024 by Pauline Challis
Friendly staff but felt very cramped and enclosed. Extremely noisy, sound seemed to echo
July 2024 by Bob Billinghurst
Nice Costa in a quaint high street.
April 2024 by Andreina
Only 2 members of staff and they were absolute stars. Very busy Saturday, customer constantly queuing. You should be very proud of yourselves
March 2024 by Harry Hunter
Worst coffee
January 2024 by Jules ?Jssssch? Glasspool
The staff here are great. It is just unfortunate that Costa has become too expensive for food. I wouldn't mind paying this price if the food was made that morning on site, but it is mass produced and packaged in plastic wrapping.
January 2024 by Steve Gaunt
Friendly staff, professional and willing to assist
Parking: 2 hours free parking, then you have to pay
January 2024 by Mike B
This is a great coffee shop and has been our regular place for a few years.
December 2023 by Zoltán Németh
It was a cold november day and I foolishly thought pampering my wife and myself with a festive Black Forest + cream hot chocolate so went into this place and order it with plant based ?oat? milk. What I got its two paper cup. I asked about the cream suspecting its not there. Oh I was right no cream in it, after ask cream, the quite moody barista girl simple solution was drain out some hot chocolate from the cups and put some cream in it and closed the lid. Nice. No spoon, no napkins nothing. I had to ask two spoons as well. Even the hot chocolate was watery and doesn?t taste like the Black Forest, also doubted its oat milk based so I didn?t drink it, let the flies have it. £8.90 well spent, thank you Costa. My advice avoid this place.
November 2023 by SotonJane
I popped into Costa in Hythe today to grab a hot chocolate. When I went in, there were 2 other customers just receiving their takeaway drinks. No other customers seated that I could see. 1 staff member making drinks. Another staff member (who I assumed was the more senior) walking around. She walked up to the counter in front of me, didn't acknowledge me. Looked at the order for an uber collection that was due in 8 minutes. This sent her into a spiral. I spent about 3 or 4 minutes watching this spiral and listening to the venting. Two more customers joined the queue behind me. Still no acknowledgement from either staff member of the actual physical customers stood in their store. I gave up and walked out. The filthy look I received, through the window as I walked away, from the senior member of staff was the only acknowledgement of my visit that I received!
November 2023 by Jeff Shepherd
Always nice in this branch. The staff work hard to give great service and keep the place clean.
July 2023 by Alan Locke
Vegetarian options: Good choice of milk alternatives. Vegan and vegetarian food clearly marked
Kid-friendliness: Lots of options to suite all age groups and apatites. Very welcoming
