March 2024 by Matt Skillington
Brought a new car from here and agreed to have it delivered quite some distance, after a slight problem with the delivery company the salesman I'd been dealing with Danny drove the car all the way up himself. Car is immaculate as described and thoroughly satisfied with the process so far.
March 2024 by David Henning
After a service booking mix up by a third party, the team went out of their way to fit me in on the day. A special thanks to Jamie for taking care of me and my car, even helped me set up a work station so I could get some emails and phone calls done while I waited. I would happily recommend using this dealership.
March 2024 by Alan Gligor
Hi there!Just to say what a great experience I had at BMW Hook Marshall group!Me and my wife wanted to part exchange our cars and get a new one.Rob from sales was very helpful and professional and he helped us a lot .Thank you very much Rob much appreciated.
March 2024 by Lesley Hood
Always a get great service at Marshalls Mini. Efficient & always make you feel valued as a customer.
March 2024 by Jacob
I recently purchased a BMW 1 Series, and I must say, it was a delightful experience from start to finish.The initial enquiry was handled very well, and the sales person was friendly. I went for a test drive. The test drive was a decent time, giving me the experience of country lanes and motorways.After the test drive I was not pressured into a purchase, it felt a relaxed service, which is what I appreciate.After reserving the car, part exchange value was good, and regular communication with Mark until handover day.During the handover the car itself was impeccably clean and tidy, reflecting the dealership's commitment to quality.Moreover, the staff exhibited politeness and professionalism throughout the process, adding to the overall positive experience.I highly recommend the dealership for anyone in the market for a new car.
March 2024 by Jacob Kirkham
I have recently purchased a used 1 series from Marshall BMW Hampshire and the process has been brilliant throughout! Kate Grundy was very friendly and helpful and nothing is too much trouble, and would always answer my queries with a smile. I would recommend them to anyone looking to purchase a new or used BMW.
March 2024 by Dan Warner
Fantastic car and fantastic service!I recently bought an M135i through Danny at Marshalls. He went out of his way to make sure I got a deal that worked for me. There were no pushy sales tactics, and I was very happy to business with him, and I've already recommended him to several friends who are in the market for a new car.I will certainly be calling Danny again when it's time to change my car again.
March 2024 by Stuart Davis
I recently.purchased a nearly new BMW via Hook and liaised with Conor who was extremely helpful from staff to finish. Everything was diligent and th service was exemplary.Conor managed to find my ideal car literally within 2mins of sitting down. I had extra options fitted and purchased without being pressure sold and the options were all very well priced considering the benefits gained.Handover was smooth and I was kept informed throughout the whole process with great communication via Conor.Thoroughly recommend to use this dealership and will do so again.
March 2024 by Susan Thompson
It was a pleasure to deal with Marshalls of Hampshire. We had a warm reception on entering the showroom and Connor handled the purchase of our new car with ease. We would not hesitate to recommend this dealership and would definitely return. Many thanks
March 2024 by Chris Cheetham
Great place, 5 mins walk from the train station, staff are on the ball and polite.
March 2024 by Info Chapman
Just sold my X3 to and bought my new X5 from Marshall and was looked after throughout by Danny at Hook. He was excellent from start to finish, knowledgeable of the product and answering all my questions throughout. Relatively new to BMW but hugely acquainted with the industry, he was able to advise at all stages of the sell/buy process and made everything very straightforward for us - an excellent customer experience and I shall certainly be going back to him next time around.
March 2024 by EdgeTheBarber
Danny is a great salesman, very friendly, really knows his stuff! Recommend highly
March 2024 by Jodie Packham
Recently went back to BMW to renew my car. I've always used BMW Hook, Marshalls as they are very friendly and have a family feel rather than a pushy sales team. My Sales man was Paul Harris he was very knowledgeable and listened to my requirements (although I had many must haves for my next car!) he still managed to find my perfect car. He took his time and made sure everything was correct. Very happy with the service at Marshalls BMW Hook. Would recommend.
March 2024 by Josh
Danny was very helpful, professional, easy to talk to and made the whole experience easy and enjoyable. Would definitely recommend!
March 2024 by Tom Fox
From the first Handshake to the signing and collection of the car, Mark was outstanding and very informative about every stage of the purchase .
