February 2024 by Susan Eaves (Purples)
Dissapointing afternoon tea. Was bought by my kids for Xmas, have had afternoon tea here before and it was lovely. This time not so. Cakes were frozen and not fresh, still frozen in the middle. The scones were chewy and despite the offer of unlimited tea and coffee there was never a staff member around to ask for it! Had to go hunting in the main restaurant to get one. The coffee looked more like dishwater, infact the only nice thing was probably my latte. There were 2 other couples here today and both left leaving half the food which speaks volumes.
January 2024 by Lorraine Ryder
I met a colleague here early evening for drinks and a bite to eat, so I can only really comment on my first impressions .Unfortunately, the vegan choice was heavily processed and not very appetising . As I was a guest, I didn't raise this at the time .Others in the group didn't get their correct orders. For example, burgers with cheese were without, and those not wanting cheese got cheese . 1 person in the group just got starters, although he had ordered a main, then the server was questioning this. All in all, it's not what you would expect from this kind of establishmentFood & drinks: Poor
January 2024 by Chris Amy
A simply wonderful wedding venue. Absolutely gorgeous location and views. A lovely day all round.
January 2024 by Mariusz Wasilewski
It was nice to stay there.We didn't like walk in darkness between our room pavilion and main building.This route need more
December 2023 by Michael Parsons
I held a party lunch for my 70th birthday at Highfield Park mid-November. Everything was fine except for being 70. Some of my guests joined us for dinner the previous evening and stayed overnight. We had a very pleasant spacious room in the main building. The dinner was delicious. Breakfast the next morning was also very good. The lunch party started at 12 in the Wellington room with spillover into the bar which is directly accessible from the room. Guests (there were 40 of us) gradually moved over to the bar and most stayed until about 6 pm! The canapés and fork buffet were excellent. Even the weather was fantastic so we could enjoy the lovely view and have a stroll round the grounds and the old church next to the venue in the morning. All the staff were very pleasant and helpful. A special thankyou to Zoe who was very helpful in helping me decide what I wanted for the party and made sure everything was right for us, Rob who was very friendly and helpful in the room and at the bar and restaurant and a couple of other people whose names I can't remember (sorry!).
December 2023 by Maria Correia
Wonderful Hotel, very comfortable rooms, really clean...I loved it...I will definitely be back.
November 2023 by Saxon Wilson
Had our wedding here on Saturday and couldn't be happier with the venue, staff and location of this beautiful place!Highly recommended and had great feedback from majority of our guests about the stunning venue.
October 2023 by John Spicer
We paid £120 per night for a 2 night stay, including breakfast. We were attending a wedding. The wedding arrangements were good, food ok. Breakfast was fine.But the room was pitiful, no view whatsoever, cramped and bed against the wall. Meaning if you got up in the night, the other person had to get up to or climb over them. (See pictures). Very disappointed in the room.Rooms: Our room was awful. See pictures above.Walkability: Lovely grounds pleasant to walk around.Food & drinks: Bar prices on the high side, one barman first evening who was also serving in the dining room. He kept apologising for the wait.
October 2023 by davehazza
The hotel is made up of the main building and Fir tree house, the annex.My room was in the annex. I have stayed in many hotels over the years and I have never experienced a room as small as the one I had.I can now relate with Harry Potter's room under the stairs!There is more than one small room, some on the first floor are in the room and have sloping ceilings.The food menu was not massive but had a good selection. The food was good, but the restaurant menu food was a little on the stingy side.The location is in the middle of no where and is frequently used as a wedding venue.There is lots of parking available.
October 2023 by terry Addison
Vety disapointed after buying afternoon tea, lovely sandwishes , lovely what looks like homemade scones but could be bought in, but you get 1 cup of tea , thats it , if you want a second cup you pay , no refills even though the cup is as big as a thumb
September 2023 by Lee Butler
Had a wonderful afternoon tea, the food was lovely and all fresh. The scone was lovely and warm with enough food for both of us. The best part though was the attention you recieve and Hannah and Victoria were the best. Will be coming backFood & drinks: Excellent afternoon tea
September 2023 by Austin Ambrose
Rooms in the Fir Centre are hard to locate, no direction signs that I could see.The Room small but comfortable, ideal for one person. Bank Holiday breakfast time extended until 10am which was nice.The hooving at outside my door before 8:30am, followed by fire alarm at 9:45am. Made me put the Don't Disturb sign on the door and within 5 mins I get a service staff knocking on my door wanting to clear my room at 09:50 (Checkout was until 11am) shame. I would stay again ?Thank you for replying to my review, I forgot to mention the showers were lovely, hot and easy to use.
September 2023 by Journey With Tafadzwa
Awful rooms in Fir Tree. The rooms advertised on the website are not always the rooms that you get allocated. Was here for a wedding and the 2star, bare minimum room and breakfast we paid £170 for tonight?s was not worth it.The reception managers attitude was awful and very unprofessional. Wouldn?t recommend better.
September 2023 by GBhaams
Our sons bought us a Prosecco Cream Tea for an anniversary present and we had a thoroughly wonderful time visiting Highfield Park. We had to change the date a couple of weeks before due to a work commitment, and they were totally accommodating. Staff were friendly and the cream tea was excellent. We sat in the conservatory and had a view of the wild birds of prey flying low across the adjoining field. Spectacular.
August 2023 by Helen Preston
Attended for my sons wedding. The staff all made it such a perfect day. They even gave us sunshine ??The food was outstanding. The setting is beautiful with amazing views.The room could have been better. So cramped, the bed was tight to the walls with not even a headboard, couldn?t open the windows and the tv didn?t work.
