September 2025 by Joan Carney
Excellent service
August 2025 by Elizabeth Smith
Far to busy , to many people crammed into appointments
August 2025 by Richard Wellings
sorted eye problem efficiently
August 2025 by jackie Brain
Very profesional, helpful staff. i would reccommend.
August 2025 by Claramae Titchmarsh
Even though I was 10 minutes late they still were able to see me amd staff was really helpful and I felt at ease
July 2025 by Stella Chenery
Fast, efficient and very thorough eye examination.
July 2025 by Paul Rowe
to much wasted time waiting for service
July 2025 by Cindy Grant
Please firstly thank Sandra in your waterlooville call centre. She was so helpful as it was an emergency and she called me with a last minute cancellation which was so helpful. I?m blind in one eye and the seeing eye was giving me problems so it was hugely important to be seen
July 2025 by Dominique Lewsey
Very good experience overall. Team were efficient and helpful
July 2025 by Pauline Challis
Knowledgeable and friendly staff all in clean surroundings. Great choice of frames for everyone. All tests and results explained clearly
July 2025 by Jeanette Pearcey
Horrible experience again. Just don't get my prescription right. 3 attempts later and still waiting.
July 2025 by Neil Talmage
Clean store, knowledgeable and friendly staff
June 2025 by Gaynor Wells
Very helpful and welcoming.
June 2025 by Sabrina Dear
Super friendly staff, appointments all on time. Thankyou!
June 2025 by Max Hullett
Terrible customer service. Will never go back here. Took 3 months to get contact lenses sorted. Store is clearly understaffed and employees too swamped. Terrible communication. When you ring Havant Specsavers it goes to a call centre, no one has a clue what is going on.
After paying for my lenses and delivery, I waited for over a week and then waited on hold for an hour to find out what was going on.
I was told me it had arrived and would be sent out the next day.
Still nothing
I went into the store again for the 10th time
It was sitting in a box still on the floor
No apologies, no one took ownership of the mistake
I was just rudely told that the lenses hadn?t arrived in store until the day before, even though the person on the phone told me they had. The store worker was telling me I was wrong.
Extremely rude and I will never go back again
