September 2023 by Paul Kitcher
Very freindly lady on the til but it's painfully slow, even when they're not really busy. Short staffed
July 2023 by Clean-it Services
Been coming to Rowlands Pharmacy for my repeat prescriptions for a while now never had a problem and they are always happy to help me
July 2023 by Carly Parks
Staff are always so helpful and friendly.Prescriptions are always ready on timeI am always notified when they are ready with a text message .
May 2023 by Lee Bream
I have had to change pharmacy due very poor service couldn't do my prescription on the day I needed it went to asda and done it in 20 minutes
September 2022 by Hardlife
Twice I was told to come back as it was not ready, four days to get 28 tablets. (Amazon can get me a parcel the next day!!!!) And then they text to say it?s ready at 12:55 despite them closing for lunch at 13:00. Thoughtless and poor customer service. When I raised this I was told about a new collection service whereby you use the machine as they can?t be bothered to serve you, the machine is only as good as the staff using it, there?s going to be some hard times ahead!!!!!!!
January 2022 by Ricky Pincott
Useless - visited and was asked to call next day to see whether prescription was in. Called and advised prescription's were in and come in 20 minutes. Visited 45 minutes later and was not ready and that they did not have 1 item. Wasted both my and shops time when they are really busy.
January 2022 by Maureen Wright
Excellent good value just bought a chopper for my reg and got an air fryer I always go there
November 2021 by Jenna Wetherell
Both my parents booked via the Patient Access service to have their flu jabs carried out at this Pharmacy. They are non drivers so had to get a taxi both ways only to arrive at their appointment time to be told there was no one there to administer the jabs and sent them away. Disgusting service.
October 2021 by jami robb
Think u should be open longer on a Saturday , considering there is such a demand for medication and due to people not able to get through to doctors , due to everyone thinking that no other illnesses Exist except covid-19 right now !!! ?
July 2021 by Tracy Gregory
I have waited 3 days in agony for my prescription and nothing now got to wait over weekend in agony but when I ring they moan qnd say we'll if ut was ready u would have text
September 2019 by Eleanor Johnson
This used to be an amazing pharmacy... for the last 4-5 months I've been into collect prescription... the wait is just TO long... .. I've been waiting here for 15mins.. got half of the order... was told the rest would be... " just a couple of mins" ... I count 5 staff on atm... and 5 customers...
May 2019 by Chanel Marston
Amazing ladies in there very cheerful helpful and kind especially giving how busy it can get
March 2019 by Martin Boyd
Amazing Customer Service Despite All The People Making The Employees Jobs Very Hard. Everytime I enter this pharmacy Iâ??m greeted with a smile from the employees. Lovely pharmacist, Lovely Employees. Who have the world on there shoulders trying to deal with all the â??Customersâ? Thatâ??s Are Looking To Be Offended Or Are Just Looking To Moan At The Employees, I read another comment saying that the customer service is brilliant, Which is true. I will also be sticking with this pharmacy. & For everyone reading this with negative thoughts on the pharmacy, Please catch a grip and stop moaning because thatâ??s all you live for. Cheers Rowlands!
March 2019 by Tony Stark
Despite all the people on hear moaning because there prescription took 30 seconds to get to them, I give this chemist 5* Due to the great customer service and down to earth although very professional employees. I am happy this is my pharmacy!
March 2019 by Sandra Ment
Lovely pharmacy great service can not fault it at all been using weekly for years
