March 2024 by Graeme Manning
Comfortable rooms well run premier inn , v close to a popular beefeater the Rusty
March 2024 by Jim ?ARTFULL DODGER? Smith
Please come and stay excellent service and staff are very helpfulRooms: Neat and tidy ?Food & drinks: Excellent choice of food and drink
March 2024 by Adrian White
Really helpful lady on the reception, couldn't have been better, thank you.Room good, smelt quite musty but all in all did the job.
March 2024 by Julia Emerson
Utterly appalling. We had appointments all day and were told by Reception staff that in order to eat at the Beefeater restaurant attached to the Premier Inn, Bedhampton, we must arrive and order food by 9.30pm. We arrived just before 9am and were told that we could not order, nor eat at all and that the kitchen was closed so even though we had not eaten all day long, we had absolutely nothing to eat due to utter incompetency by Premier Inn staff. Just appalling to be so misinformed by staff.
February 2024 by Rob Allen
Not the best I have stayed at needs some tlcRooms: Need some work
February 2024 by Kris Rawlinson
The worst experience of any receptionist I have ever experienced. We arrived late one evening after work (5 rooms on 2 separate bookings). Lynne in reception could not see the separate booking and therefore would not help us find the additional rooms. I even tried to show her the booking reference on my phone and she accused me of throwing my phone into her face. She told us we were the worst customers she had ever experienced - well I could return the insult LYNNE. Eventually she stormed off refusing to speak to me and Harrison managed to phone the manager and miraculously find the booking. There was no apology from Lynne. I will be taking this further with Premier Inn.
February 2024 by scottlufc19
Lovely clean very good sized room for a family of 4. Front desk staff (sorry I forgot to take a note of the evening receptionists name) were very friendly and welcoming. Will definitely consider staying here again in the
February 2024 by Tony Aburrow
Had a great
January 2024 by Bill Mansfield
Didn't stay, but we love it here
January 2024 by Dale Woodbrignall
Our rooms 10 and 12 ground floor no heating smelt of damp stayed there 2 nights the only thing that was good was the food served by pub next door although handy to motorway it's not well signposted drinks/ vending machine empty so if you wanted some other beverage ect nothing there not the best Premier
December 2023 by Sara Clifford
Rooms were clean, tidy and comfortable beds, just what you need after a long drive.
December 2023 by Daniel Fan
I have been using premier inn all the time across the UK and loved almost everything about it, but tonight's experience was awful. When I was lying in the sofa bed and watching tv, I felt a great damp come through the bed cover underneath, feels like I was sweating from my skin contacting the bed, patch of wet even started appearing on the bed. I called for help, both staff Danny and Lynn tuned up and helped to change the bed cover. Unfortunately I tried to feel the mattress, the whole mattress was damp and moisture too, it is in un sleepable condition at all, when I reported this to the staff, Lynn become outrageous and refused to touch the mattress and keep saying it was all fine to her, I kindly ask her 3 more times, try to put your hand on it and feel yourself, she refused all and kept saying I have been on 17 hours shift and I am not doing this, you have to sleep with this and then left the door, WHAT??!! I appreciate your work and expect fair service, not your ignorance and complaining to me about your job, HOW DO YOU EXPECT ME TO SLEEP ON A DAMP BED FOR THE WHOLE NIGHT? Danny stayed on and helped me the most, we have tested the whole mattress up and down and both felt the moisture/wet even from underneath, he said tonight was fully booked and he could not swap any sofa bed or room for me, well I fully understood the situation and happy for what he tried for me, Danny did his best to help!!! What a fantastic experience from here, Premier inn Portsmouth Havant!!! Staff over whelmed work isn't your excuse for ignoring customers, I appreciate your work Lynn but not your ignorance.
December 2023 by AngryGherkin
While in the carpark, you get full 5G signal. As soon as you are in the rooms, you struggle to get 4G, and the WiFi is also like having is bad
December 2023 by Martyn Cummings
Good quality rooms, at a reasonable price. The staff are friendly and helpful.Food & drinks: Great breakfast in the beefeater.
December 2023 by Barbara Traveller
Good as overnight stop close to Portsmouth ferry.Hotel is in need of refurbishment, slightly run down, but no real problem.Staff as always very helpful, friendly and efficient.Food & drinks: Beefeater adjacent.
