December 2023 by micks47
I used to be a Lloyds customer a few decades ago, and when I decided to close my account, due to poor service, I was asked to attend the bank and was ridiculed in public. I had been a customer with them since my parents opened an account for me as a child. I have never set foot inside a branch until today. Bad move. As I entered I was approached and asked why I was there. I explained that I had an old £20 note and understood that any bank will exchange it for the new type. She said I could put it in the paying in machine. When I said I wasn't a Lloyds customer I was shown the door. I went to HSBC a few doors down, who cheerily changed it in a few seconds without any fuss, despite me not being with that bank. Guess who is never going back there again?
October 2023 by Ian White
Always a queue with people fannying around trying to pay or sort some worthless things out
April 2023 by Elizabeth Perkins
How can a bank be closed on a Saturday...its market day and your closed!!?
November 2022 by Khabib nurmagomedov ali #portsmouth division uk
Oh Barbara ?Donna a lower tier/basic customer facing employee asked me if its my card I'm using whilst in the bank.I've used Lloyd's bank since 16years of age and its the first time anyone in green has asked me that In a bank in 18years.I asked her do I look suspicious ?, Donna said no she asks everyone the same question.I notified Donna that her behaviour was unacceptable in this day and age, and a professional environment where she was being paid to serve me is no place to start security checks of her own.I'll be coming to submit a formal complaint Donna, and all the staff that ignored her behaviour, deemed that level of service acceptable will have a few questions from me too.No wonder all the Lloyd's banks are closing no decent staff left.
June 2022 by Krankos The Great
3 Stars. Would rate higher if it wasn't for that fact that all ATMs are inside the facility. Whenever I go to withdraw cash at a Lloyds ATM, I can never go in because it's closed.
March 2022 by Bob Hannant
Why was the Gosport Branch closed today Friday 18th Feb???? Totally wasted journey, website says that it is open until 15:30. Not impressed ? ?
December 2021 by A Google User
Been with the bank for about a decade or so. Staff were always courteous and knowledgeable.
August 2021 by ashley Howchin
The staff are always friendly and welcoming even in these difficult times. It is always a pleasure to do business here. If your looking for a friendly helpful bank in the area this is the one I would recommend.
July 2021 by Adie Mole
Worst bank in the world. Steer well clear of this company. They are con artists and thieves. Will never bank with them again. Avoid this place.
July 2021 by Ben Salmon
Great service despite restrictions in place
July 2019 by dvds4yeh
Nice to see you have shut your lobby at night why don?t you just get the card reader fixed or but a cash machine in an outside wall
June 2019 by dvds4yeh .
Nice to see you have shut your lobby at night why donâ??t you just get the card reader fixed or but a cash machine in an outside wall
March 2019 by craig coombe
after meeting with the mortgage avisor who tried to sell me everthing you can imagine, it turns out that they are not very knowlegable about the products that they are selling after giving him all the relavent infomation that he said was ok it turns out it wasnt ok and has wasted a vast amount of my time
January 2018 by Alastair Morris
The majority of the time I would say this is a useful and help branch in which I do my banking. Although today it was just not and the person serving me was just rude. Whilst I understand there is a deposit limit of 10cash bags per day. There is nothing to say that this is per account etc. Whilst this I kind of understand is to try and help with queuing and the amount of cash in the bank. In a nearly empty bank with no extra cue I was told I couldn't deposit the remaining few coins I had and that I was going to have to come back. Generally I have no issues with this but when completely ignored and blanked when asking a question by the representative this was a little annoying. A bank that won't take money, and rude staff not the kind of place I want to hold on to my money
September 2017 by Steve Lang
Has numerous accessible ATMs next to whetherspoons so is quite handy
