November 2023 by Keith Houlgate
Not at all impressed by the opening hours of this branch. Close at 15:00 during the week and closed all day Saturday. So how does the working person conduct their business ? Perhaps the opening hrs are the thin end of the wedge and withing the next 12 months they won't be open at all ?
September 2023 by David Foot
Just walk in without an appointment and was seen straight away. Had a quite a complicated issue to sort out with my account. The lady who looked after was very good at her job I would say and was able sort everything out for me, although it took her quite a long time . Just goes to show there's no substitute for face to face interaction.Wish I had remembered her name because she deserves a pat on the back for her effortsWell done Halifax for having great staff.
July 2023 by terry paige
Good helpful friendly service
August 2022 by J M
Always closed- what about the people who actually work all week?
July 2020 by Carl Westerman
Condescending attitude from the cashier who got a number of points wrong by assumption instead of asking direct questions.Needs much more customer service training in order not to appear hoity-toity.Tip - don't get a colleague to come and be rude to me once you have failed to be sufficiently dismissive. I was really disappointed with my experience.
July 2020 by Paul w
Excellent customer service and advice. Thank you ?
August 2019 by Paul Webber
Excellent customer service and advice. Thank you ð???
April 2019 by Danny Flanagan
Just deposited some money into my account, the elderly lady with glasses who served me could not have been anymore condescending! Asking how I made the money I was depositing, as if I'd just robbed a pensioner. Saying that the notes were old looking but continued to process them anyways! Disgusting and ageist attitude! She ought to seek further training!
March 2019 by Sarah Bham
They mortgage advisor Conor P was absolutely fantastic. When we have bad service from Fareham Halifax he was so quick to help and sort us out. He was always quick at responding and very thorough. He also travelled to other branches to make our life easier. Couldnâ??t reccommend enough.
July 2018 by Livija ?migelskyt?
We went down to bank yesterday with my husband and the lady who served him was so rude towards him ,made us feel really uncomfortable was really unprofessional the way she spoke to him,definetely would not like to go back there,thats the reason my husband closed his bank account in this branch.
June 2018 by Livija ?migelskytÄ?
We went down to bank yesterday with my husband and the lady who served him was so rude towards him ,made us feel really uncomfortable was really unprofessional the way she spoke to him,definetely would not like to go back there,thats the reason my husband closed his bank account in this branch.
May 2018 by Wesley Hannibal
The mortgage adviser made me feel very uncomfortable. Was not sympathetic to my needs. I would honestly say your better off going to a different branch.
September 2017 by John Windebank
Friendly helpful staff
August 2017 by Andy Newell
Friendly and efficient with my enquiry. No complaints.
