January 2024 by Janet Moorhouse
The member of staff was the most unhelpful person I have ever met. He was clearly enjoying sitting on the sofa in the nice warm empty shop when I disturbed him asking for help. He was unhelpful sarcastic and made me feel very vulnerable and sad. I tried to explain what the problem was and I was disabled and needed additional assistance. His attitude to me was terrible. I had to leave without any help at all. As I left feeling so disappointed I opened the door trying to say how unhelpful he was his parting shot was Merry Christmas. I felt as though he was trying to provoke me.
August 2023 by Lee Clements
Cannot thank the staff enough, Jordan was extremely helpful and would highly recommend....especially if your dog tries to eat your sim card.
February 2023 by Pete Dillon
Listen to are requirements and advice giving to be able to pick up the mobile ? phone required
February 2023 by Saif Hayat
EE gosport, Good customer service, very helpful.
November 2022 by Colin Neville
Not visited the store but spoke to a knowledgeable lady on the phone have to visit the shop
July 2021 by Chris Gillespie
Knowledgeable staff and some superb deals.
September 2020 by Mike Hilsworth
The customer service in this shop is non existant. I took my gran in here just to get a pay as you go sim for her but they wouldn't listen to what we asked for, they kept on trying to give us a sim plan for 12 months and then right at the end they said "there is no pay as you go sim anymore". We then went up to fareham store and the team there was so helpful and we left with what we wanted.... a simple pay as you go sim.(they do exist)
September 2020 by Billy N Maureen Arnott
Wanted to top up pay as u go card. Wouldn?t do it ? because of covid ? !! I was only customer in shop and 2 assistants just playing on their phones. I was told to go to the nearest news shop to top up. Will not use this store again and will certainly tell others. Fareham store couldn?t have been more helpful. What a difference.
July 2020 by Paul Loftus
Friendly knowlegeable staff
July 2020 by N
Avoid at all costs, non existent customer service, rude and obnoxious staff. Will push you to whatever phone is under their sales targets regardless of whether its the best deal for you. If you choose another option be prepared for the hard sell. Refuse to take out insurance and you'll suffer some more scare tactics. You have been warned.............!
July 2019 by Roslyn Chewter
Very friendly staff and extremely helpful very highly recommend
June 2019 by Trevor Lant
Not the most helpful to be honest.
May 2019 by Alice Vinnicombe
Cannot recommend this store enough! Fantastic and friendly staff! Very happy customer, will definitely be back!
May 2019 by Joanne Margaret Carole Montgomery
They are really helpful here.
November 2018 by Yvonne Rosher
Staff are nice