December 2023 by Liam
Shocking experience. Return refused for clearly faulty item. Customer service was awful stone faced staff couldn't have cared less. Sooner this shop is developed into flats the better.
December 2023 by Peter
We were treated with respect and good customer service the other day and a polite young man cant remember his name sure it began with R. Had a 25 badge on was really helpful and patient. Cheers. Recommend.
October 2023 by Wayne Gilbert
Poor aftersales customer service! Returned office chair as very poor quality and faulty. Unfriendly assistant with manager being even worse! They made me feel that I was being dishonest and said I'm not entitled to a refund. Eventually got a refund but came away feeling unhappy and an now unlikely to use Argos again!
August 2023 by Kat Claridge
The staff are always friendly and it?s never normally busy. You can buy online to collect in store, or purchase directly in store.Not too close to parking so wouldn?t recommend to buy large items here, however is good for small items or customer services.
February 2023 by Haocheng Lin
Great store ? with excellent communication and service ?. Bought some of my driving games ? here. The queue for collecting the online orders were quick and the store has a compatible and great layout. Recommend ordering from Argos here ?.
December 2022 by Amanda Adamson
Appalling customer service, I took back a printer which was not fit for purpose, I had my credit card statement as proof of payment but the store manager said she has not got all day to track the item down. Whilst in the store, I contacted customer services who seemed appalled and contacted the store direct themselves. I could hear a junior member of staff say to my colleague "it's the store manager's decision so it's above my pay grade". Customer Services then spoke to the Manager. Customer even told me to go to another store! I quoted The Sale of Goods Act and my legal right for a refund. There was hardly anyone in the shop. I would never purchase anything from the Gosport store again. I am still battling for a refund despite quoting the law.
October 2022 by Richard Hobden
My wife asked if they'd take a heavy item to the rear doors to make it easier to load into the car but the staff were rude and refused and made her and my young daughter carry it round instead.Won't be going back.
October 2022 by andrew evans
Uncaring in their attitude to a pensioner.
August 2022 by Jade Bishop
My elderly grandparents came to gosport today looking for a new tv. They came into your store and bought one. They said to staff they were parked round the back of the store so could someone carry the tv to the back of the store so they do not have to carry it all the way round. The staff said the tv is not heavy enough and showed them how to hold the tv. The store was quiet and I think it?s disgusting that staff did not sympathise and help my grandparents. Instead they struggled carrying the tv to the car! Awful treatment.
August 2022 by sunil sampath
Worse customer service I ever had with the staff even manager Ann & their customer care line spend 37min to answer call what a shame before but anything from Argos think twice & find alternatives place
March 2022 by A GosportGirl
Took back some returns didn?t need them - very quick & simple - prices were good as well compared to online
January 2022 by TheComeDown VLOGS
Ordered a 300 pound gaming headset where they messed up on deliver been refunded the delivery and they still can't meet the demands on time, I don't feel like a customer I feel like a victim of day light robery
October 2021 by J M
Runs very smooth, quick in and out whenever we have been. Good store and nice staff. Manager very good with nudging people in the pandemic where customers fell short
October 2021 by Alison
Unfriendly staff, very unhelpful, rude manager Ann. Given a 1 star as I cannot give a zero. There are other places to shop so will avoid in future.
July 2021 by Norman Hooker
A big Thank You to Donna, at Gosport Branch, on the Returns Desk, for her kind, polite, attention I received. Wonderful service. Nice to see a smiling face.
