January 2025 by Simon Reeves
I like this particular argos store The staff are very good and my items i reserved are found very promptly . Great work .
November 2024 by Chris ?Kit? Bull
Feel sorry for the staff employed to stand on the shop floor asking if anyone needs help. A most demeaning role counterstaff could perform.
November 2024 by Syed Gillani
DONT COME HERE!!! if you are coloured, you will be misjudged and treated horribly. The worst customer service I've seen. Came to do a simple procedure to which they started looking for problems that they can call me out for and they denied me service. As soon as I entered they seemed angry and unwelcoming. Make the trip to the one in fareham instead they won't treat you like garbage atleast. Argos need to fire people who are antisocial like the people I met.
November 2024 by Lynne Pretlove
Ordered and picked up next day. Good service.
October 2024 by Amber I.
Worst customer service. Cancelled my order and would not explain why or answer the phone. Their online chat is useless too.
August 2024 by Rali Ninova
Worst shop ever! I ordered an iron the other day. When I opened it, it was dripping. Clearly, it had been used. Went to return it today. They didn't want to accept the return and refund me cause they said it's been used. Well, why are you selling used items then! I will never shop at argos again!
July 2024 by Veeramanikandan Rajamohan
Went to buy dream bike for my little girl.i went payment desk make sure they take cash payment method.There?s a three people standing to help I ask them and they said yes and then they laughing at me.I ask them Are you guys are laughing at me? They said we?re laughing about different things.Then I went to the desk (sazida) to order the bike and she?s ask me the amount of £115 while I was counting my money all three of them showing some signals each other and laughing again.it makes me very uncomfortable.And I?m not happy with that service and makes me angry raise my voice after that they don?t want serve me. We went home without buy our dream bike.Its very sad why they?re behaving like little kids and not with good standard. Incident date and time16.06.2024 15:30
July 2024 by Adam James
Terrible service, item was faulty and they wouldn't refund or exchange it, don't buy from here
May 2024 by Abbie
AVOID Refused return of faulty item that was broken asked for an exchange refused within 30 days. Opened the box to find a massive crack manager made us feel like we had lied about the faulty product. So upsetting hard working people robbed from their money.
Phoned up head office they said its up to each store manager to decide whether the return is accepted. As you can see via the guidance on the website everyone has 30 days to return or exchange a faulty product.
So i am confused to why the manager is going against their own rules. Following on from this, this also breaks the 2015 consumer protection act which is there to protect the consumers.
The fact that in 2024 a large company like argos in the UK get away with this baffles me. After looking at social media a lot of complaints say the same, especially about the Gosport Branch.
March 2024 by matthew B
i like the argos because it gave me free access to carboard boxes without paying for them by paying for other items :)
December 2023 by Liam
Shocking experience. Return refused for clearly faulty item. Customer service was awful stone faced staff couldn't have cared less. Sooner this shop is developed into flats the better.
December 2023 by Peter
We were treated with respect and good customer service the other day and a polite young man cant remember his name sure it began with R. Had a 25 badge on was really helpful and patient. Cheers. Recommend.
October 2023 by Wayne Gilbert
Poor aftersales customer service! Returned office chair as very poor quality and faulty. Unfriendly assistant with manager being even worse! They made me feel that I was being dishonest and said I'm not entitled to a refund. Eventually got a refund but came away feeling unhappy and an now unlikely to use Argos again!
August 2023 by Kat Claridge
The staff are always friendly and it?s never normally busy. You can buy online to collect in store, or purchase directly in store.Not too close to parking so wouldn?t recommend to buy large items here, however is good for small items or customer services.
March 2023 by Jack
bought stuff and it was swag
