October 2026 by Jenny Harrison
Pleasure to deal with
October 2026 by Beatrice Narh-Saam
Staff very professional and supportive. Looking for Landlord insurance was very swift and no hassle.
Thanks to Connor
October 2026 by roy howard
The gentleman on the phone, super fast and efficient. It made life easy 😃
October 2026 by Tom Minney
A pleasure dealing with Total Landlord Insurance for insurance for the building. We have been insuring with them for some years now, client support is great when purchasing or renewing and the policy is good. Total Insurance is HFIS Ltd, part of global broker Brown & Brown Inc, and the insurance product offered is good. TLI is recommended provider for the National Residential Landlords Association (NRLA).
October 2026 by Jonathan Rolande
Kayleigh was very helpful - great service.
October 2026 by Jason Swann
Avoid avoid avoid.
Atrocious. 5 days for an email response and make it Impossible to make a claim.
Utter scam.
September 2026 by Rosie
Easy to do online or phone to check any details. They have always phoned back same day if I've left a message with an issue and not got through.
September 2026 by Helena Sedmak
Total Landlord were brilliant. I was helped to customize the insurance contract to fit my requirements, and I was particularly impressed by the swiftness of their replies to my questions.
September 2026 by Fawzi El-Tahtawi
Highly recommended, professionalism, politeness and good manners.
September 2026 by Michael Saudella
This is the first time using Total Landlord Insurance and having spoken to Massimo who was very helpful and answered any questions I will definitely use Total Landlord again.
Kind Regards
September 2026 by Jon Sharp
Excellent customer service. Very quick turnaround on providing insurance compared to another provider.
August 2026 by waseem anwar
Brill service and well spoken and organised
August 2026 by Stuart Macpherson
generally very good over the phone but the paper work receipt doesnot show the address of house insured. now ive got to phone in again to sort which paper work goes to which property.
August 2026 by Eileen Carter
Very prompt helpful service. Queries raised by me were all dealt with and I am very happy with the quotation which was considerably cheaper than alternative providers
August 2026 by Maria Luisa
Massimo was really knowledgeable, helpful and polite. And very patient!
Excellent customer service and very competitive prices
