June 2025 by Bharatha Jayathilake
Very friendly and helpful staff
May 2025 by Barry Taylor
Called in this morning in company with my elderly mother, but without an appointment, to arrange an ISA transfer. We were greeted promptly by Clare at the welcome desk who arranged for us to be dealt with in private by Faye after a short wait. I use this branch regularly and cannot commend all of the staff highly enough for their excellent level of customer service.
April 2025 by Lili H
I couldn't transfer money online or via the mobile app from my Nationwide fixed term bond which had matured to my nominated account with another bank. I visited the Fleet branch to find out why but I weren't expecting them to be able to do anything about it (based on my previous experience with my other bank. To my surprise, the employee (Clare) at the lobby helped me solve it and completed the transfer without any issues. The whole thing took about 5 mins and I didn't have to wait. It was a great experience for me and Clare was apologetic and very helpful. Very happy with the service.
November 2024 by Patricia Pape
Excellent service extremely helpful and informative
May 2024 by Judy Armstrong
Excellent bank, very helpful and kind branch staff.
August 2023 by Tom Harp
Am I able to exchange US dollars to GBP here?
October 2022 by Simon Bufton
All the branches that I go to; Fleet, Farnborough, Aldershot, Farnham, Plymouth, I go in quite often. Always good staff and always helpful and I'm glad the branches are not closing down. Hopefully Nationwide will stay open and keep the books. Thank you so much, thank you for always looking out for your members. I do love my building society books. Simon
May 2022 by Lucy Haley
Went in there for help with my mortgage application. Amazing staff, very helpful and friendly.
September 2020 by Pat Tracey
Usually great service but their website says ite open 10 until 2. But the notice on the branch door says closed until the 21st
September 2020 by Mark Hawes
Excellent friendly service
July 2020 by Russell Greatbatch
Unable to downgrade an account online meaning you have to call them. 25mins on hold to be told that particular department is closed! Typical shocking service we have all come to expect from the high street building societies & banks!
July 2019 by Second Chance Runner
A really nice branch with some very pleasant members of staff. Paying in/withdrawing funds easy. Booked an appointment to discuss a second mortgage and got some useful advice
May 2019 by Martin U
Good service, great principles
September 2018 by Adam
Good survive but sometimes understaffed
August 2018 by Alan F.
I have used Nationwide in Fleet for many years and the service and staff are first class - always cheerful and helpful. I am grateful that when the banks have moved out of many towns the Nationwide is still there across the country. In Fleet we still have banks but I prefer the service, the deals and the general approach of Nationwide, especially this branch.
