January 2024 by Roland Cox
It's a chemist/pharmacy??
December 2023 by Jennifer Murray
Although very busy, plenty of stock and everything flowing very smoothly.
December 2023 by M S
The team is very helpful. Yes, it?s hard to get through on the phone (although not always) and is frustrating, but you understand this easily when you go into the store and it?s always busy. They try and help everyone and can?t just multiply themselves.They are knowledgeable and understanding of what is happening with stock issues and the frustrations that come as a patient, and have always been helpful to the extend of their capacity.Perhaps if everyone treated them kindly, there would be more staff available to help, unfortunately there?s a limit to what they can do and some of this should be filled by the GP surgeries, who are also understaffed?They?ve been swamped after the Lloyds pharmacy shut down which adds patients to their lists with no additional staff but seems to have settled a bit recently.A bit of understanding from both ends will go a long way.
November 2023 by Dagmara Stajkowska-Kahane
I had my flu shot there. I haven't felt a thing, for the first time in my life! Lovely staff ??
October 2023 by Yolanda Stutley
absolute nite mare, on multiple occasions they have had our sons life saving type 1 diabetic prescription for over 2wks, and even then they can't fulfill it, had to keep ringing for over an hr to get throu to them and then chose to ring the makeup department for them to pass me over to them, the pharmacy is always full of excuses, not enough staff, there busy etc, sorry not my problem when we need life saving medication. discusting service
October 2023 by Chris Carter
Like many others leaving feedback here - When you are in Store, the staff are lovely and helpful. However, it is clear Boots are not setting up their pharmacy team for success. The Pharmacy section of the store is a mess with prescriptions everywhere on the floor and overflowing on the shelves. The other thing, don't bother trying to phone them to find out where you prescription is as they never answer the phone.
October 2023 by Avelino Silva
Tried to contact the store by phone as I wanted to by sure my prescription was there and ready to pick up, select the Pharmacy team department (number 3) but the phone kept ringing until it returned to the main menu and then decided to wait to be answered by the general enquiries which was not helpful as well as they didn?t answer, and the call returned to the main menu again.Tried several times during several days to contact the store by phone but no luck!
October 2023 by stephen lofts
Suppose to have a weekly prescription from Friday to Friday......never ready, what does it take to put 7 tablets in a box.Ain't going to bother no more and most probably end up in hospital again .I will take this further...i have to work as well.Nice people but obviously don't know what they're doing.Chemist was on the phone to her husband ffs.
August 2023 by Jamie 888
Rip Off Boots 261% over RRPVisited the Pharmacy today for some eye drops .... was told that due to market forces of supply and demand they want £17 for them as they are in short supply ... well they are not at Superdrug where they are more readily available at £6.49 the RRP and strangely they dont have any supply issues according to the pharmacist ... Boots taking advantage of the foolish at a whopping 261% over the RRP ... Boots have lost my trust and custom for everything now. Outrageous attempt to take advantage of people in pain
August 2023 by Francois Claud 888
Rip Off Boots 261% over RRPVisited the Pharmacy today for some eye drops .... was told that due to market forces of supply and demand they want £17 for them as they are in short supply ... well they are not at Superdrug where they are more readily available at £6.49 the RRP and strangely they dont have any supply issues according to the pharmacist ... Boots taking advantage of the foolish at a whopping 261% over the RRP ... Boots have lost my trust and custom for everything now. Outrageous attempt to take advantage of people in pain
July 2023 by lisa rust
Always fabulous service from the chemist side
July 2023 by Vincent Lunn
Useless pharmacy. Cannot even spell medication on their signs let alone dispense it. Shocking service
July 2023 by Margaret Kilby
Understaffed but the staff who are there are polite and helpful.
July 2023 by Matt Rhodes
Trying to get through to ask about prescription availability, no one answering the phone. Don?t offer a service you can?t deliver
June 2023 by Alan
Tried to contact the store by phone as I wanted to ensure my 89 year old Mum's prescription was ready for collection. As I live in Eastleigh I was unable to pop in. The Phone kept ringing until it returned to the main menu and then the only option is to choose which department you would like to speak to and then repeat. After an hour I contacted customer service who were very helpful but confirmed that despite trying a variety of numbers they also could not contact any store department. Head office also failed in their attempts to contact the store but have promised me that the store manager will contact me in 72 hours. Very disappointed with the overall level of customer service