April 2026 by amanpreet kular
I had a very disappointing experience with Bedford Insurance Brokers. The staff were extremely rude and unprofessional in their communication, which made the entire process frustrating and unpleasant. It felt like their primary focus was on making money rather than genuinely helping customers or ensuring satisfaction.
Customer service should be a priority in this industry, but unfortunately, that was clearly lacking here. I would not recommend their services based on my experience.
July 2024 by Sunny SINGH
Avoid these guys,not the right people to insure your products with them
May 2024 by Anna Amato
I needed to renew my insurance but when I rang them they just told me they’d be in touch with a quote but they never rang me. I rang them several times but the final time I rang the man on the phone kept repeating to me to calm down when I was perfectly calm, understandably I was frustrated with their lack of communication. As a woman, this felt very degrading and upsetting. They were all very unhelpful and rude. I have had 3 properties insurances with them for over 20 years and I will not be renewing my policies with them again. I have now found a cheaper and more efficient insurance broker.
March 2024 by Farah Idris
Scott Thompson - what a STAR! Thank you so much for being so helpful and efficient. Excellent customer service!
March 2024 by Scott Sowter
Charging me a CPF of 99 quid for cancelling my policy without clear warning and leading me to go through multiple agencies to find out why I’m being charged this much money many weeks after cancelling my policy! It’s even more than the small
Print states for cancelling. Not impressed at all and would not recommend to anyone. Very stressed because of this company
March 2024 by SH
Excellent communication and insuring the car service. George was extremely helpful, professional and swift. Thank you!
February 2024 by Giuseppe zammuto
Beware of business insurance
You're probably not actually insured.
I learned the hard way.
Read your terms and conditions
All 115 pages of what you're not actually insured for .
They took my money for ten years knowing full well I'm not actually insured. And the first time I tried to claim for business interruption due to power failure from the power Grid. I was told I had to be closed for six hours before I could claim. Considering I only open for five hours at a time that's going to be difficult.
I messaged Mike on the email address he offered below
Surprise surprise
No reply.
Another lie to add on to the many others
December 2023 by Paul Kilgallon
Fantastic to deal with, always there for everything to do with insurance
September 2023 by Jamie Wilson
Absolute rubbish company.
When you need to make a claim they just pass you around the houses and offer no help whatsoever.
Avoid!
June 2023 by Adam Stringer
Do not even think about going with this company! They are part of rightsure insurance services and they are a law to themselves! I can’t recommend going elsewhere enough!
June 2023 by m nix
Absolutely terrible service.
I emailed more than a week ago to cancel a policy and had no reply so I telephoned them and spoke to one of their team who barely seemed awake. I asked when they would be replying to my email and he said he did not know!
They need to cancel the policy and issue the refund but they are absolutely useless. Avoid at all costs.
May 2023 by Jose Fraga
Good insurance company
April 2023 by richard willis
I find them very helpful and competitive..i will carry on using them.
March 2023 by H B
Been using for many years now
December 2022 by Kantharupan Rasu
Terrible insurance company mess my no clim bonus 😒 dogge
