May 2023 by Mark
**AVOID**. Terrible place. Manager is rude, argumentative and arrogant. Stick to a local company and avoid this Farnborough store at all costs. Their business model seems to be to get a deposit off you at a unrealistic price, then once a surveyor has measured up the cost doubles!!!
October 2022 by Anita Wilson
We went to SCS looking for news Sofas we weren't sure if we wanted leather or Fabric Nick the Sale professional came to us and help us very well with information about the sofas we look at ..Nick was a very nice guy and very professional at his job thanks. We have brought a very beautiful italian beautiful leather sofas there we very happy indeed ??
October 2022 by Hossam El-Gazzaz
Mary has been a great help. she is nice patient. she explains everything in great details.she definitely left an impression and we will be visiting again to get a sofa
October 2022 by Fraser Robb
Terrible company, will never buy a couch from them again. After waiting 6 weeks oir couch was crushed in transit.Accidents happen I understand that. But they way the company dealt with it was terrible. We had no couch for over 2 weeks despite their promise to send a temporary couch. No-one inbthe company knew what was going on and after 2 cancellations of a temporary couch we finally cancelled the order and fortunately got 100% of our money back.Avoid this company!!
October 2022 by Sabrina Mepham
Terrible service, walk into the store and straight away forced to sanitise by the blonde short haired woman. You feel uncomfortable by the way they look at you walking around the store not to mention you've got staff following you around the store as if you're a thief and are about to steal something. Dreadful, rude and disgusting attitude of the staff. They are the worst furniture shop, had a bad experience with their company before too where they conned us out of spending way over our budget years ago whilst buying a Sofa set which didn't last half as long as it should of done. Won't be returning !!!!
September 2022 by Floriana R Pape
I went there to have a look at some recliners with my husband. Once inside you can loose your chance to breathe and to take 5 minutes to think in peace as the sales are literally ON YOUR NECK as if they were police officers and you the thief!Talking and talking and talking and asking so many leading questions just to sell a piece of furniture!
August 2022 by Floriana Rolleri Pape
I went there to have a look at some recliners with my husband. Once inside you can loose your chance to breathe and to take 5 minutes to think in peace as the sales are literally ON YOUR NECK as if they were police officers and you the thief!Talking and talking and talking and asking so many leading questions just to sell a piece of furniture!
August 2022 by Anton Tisot
Jezza & John delivered our sofa's and brought them into the house, unpackaged, screwed on the feet and took the packaging away.Also left a cleaning kit!These guys were amazing bearing in mind its not easy getting through the front door.....These guys went the extra mile and we can't thank them enough!!!
August 2022 by Ather Baig
Worst service I ever got. They Emailed me that fitter is coming today for carpet fitting. But he didn?t came. Took a day off but they wasted whole day and I received a call saying that they can cancel order after deduction of 25% cancellation fees. I just wast to return other products I bought from there.
August 2022 by Sylvia Dove
Good selection of sofas and very helpful lady.We got a good deal on our sofa ? ?
July 2022 by Emma Skinner
Very friendly staff with a great choice. There was a variety of products with different price ranges available to suit everyone's needs! The staff really did go above and beyond and I can't thank them enough for all their help!
June 2022 by Dan
Jass and joban where amazing fitting my carpets really happy with the job that they done
May 2022 by Elfed Roberts
Ordered the most expensive woollen carpet & underlay available for our newly decorated hall, stairs & landing from SCS Farnborough. Carpet was fitted shortly after & the gold carpet trim protruded into the landing as per the photo on 3 doors. Carpet fitter conduct was noted as particularly poor. SCS investigated & surveyor advised that it was our fault & required another 45% payment uplift to replace the landing carpet which we did under protest (lose lose situation!). New carpet arrived & fitted by a different fitter. It now fitted satisfactorily under the doors :-) however there was a significant colour & quality mismatch between the 'original' new carpet on the stairs & the replacement new carpet fitted on the landing. SCS investigated & advised that the originally supplied carpet was not correct (was not even part of the SCS range & was of lightweight construction!) & the replacement stair carpet was what we had originally ordered. SCS then replaced the remaining stair carpet free of charge. No explanation was given as to how the mix up occured & there was no paperwork with the carpet when delivered. Spent hours & hours in the shop & on the phone trying to get the above resolved which attracted little interest from them & was very hard work indeed. 'Lessons learned' will never buy from SCS again. Let the buyer beware............
March 2022 by badgerx51
Awful service. Never use this despicable company.*Workmen arrived late and then did not bother to cut properly around walls and grooving. See photos.*Workmen overloaded our system, causing me to shock myself when I attempted to use a plug socket and then needed an electrician to fix issue.* Power surge forced me to reset hive system and Internet router. Thanks for that.*Workmen left offcuts in bags outside of my door. Professionally done , my eye.Result...they will send someone round to assess situation , as if pictures are lying.
October 2021 by Liz Sables
If I could give them no stars I would! The whole process was a farce! 3 members of staff took 2 attempts to input my order of a sofa and a chair into their system.Then a week later I?m told I can?t have it in the fabric I wanted. When it came to delivery I was asked to pay another £507 as they had messed up the order on their system again when they changed the fabric.I requested the items to be delivered together, they arranged delivery and when it arrived they admitted the chair wasn?t ready for delivery yet. The 3rd party couriers (MVL) smashed the light fitting off the ceiling leaving live wires exposed and left the sofa in pieces with no instructions - refusing to put it together even though they were supposed to. So far I?ve spent 3 days calling SCS customer services to get someone out to build the sofa and fix the light they damaged. No-one is taking responsibility, telling me to phone the SCS distribution centre and courier myself to get it sorted.Definitely won?t be using them again or recommending them to anyone.
