September 2023 by Jack Mallaby
The absolute worst.Parcel arrived and was supposed to be held at the delivery office (as per my preference) as the parcel needed to be signed for and I would be at work. I came this morning to sign for my parcel (which was my medication) and they had told me they put it on the van, despite the email from RM stating they had kept it on site. The staff member at the window was extremely unhelpful, stating I would need to wait, giving me no time frame on how low, simply stating ?there?s lots on the van?.Currently 42 minutes into the wait at the window.What a joke of a service.
August 2023 by David Cook
Excellent service, use a PO box for collection. All the comments here complain about closing at 10am - get a life people, get out of bed earlier and get down there. There's hardly anyone there so of course they're going to close and not wait all day for you to show up.
July 2023 by Sidney Speedpaints
Used to be a good service before a few months back. Now I'm lucky to receive any letters since some are turning up nearly 3 weeks late which is unacceptable. The post Used to be delivered at least once a day, now its more like once a week if we're lucky enough to receive anything on time. Family members in the area are also experiencing the same issues
July 2023 by Gary Parsons
Disappointed on the opening hours but some postal staff are very pleasant
April 2023 by paul southan
Hideous Service. ?Royal? Mail?How dare this company use this name.Impractical open times. Terrible service
March 2023 by Jaahid Ahmad
Ridiculous opening hours. The card said the delivery office is open weekdays from 7am - 1pm but I get there and the door says 8am - 10am. Ridiculously short opening hours.At least update the hours on the card you post when you 'attempt' the delivery. Why even bother?
February 2023 by Dom Woolmer
Terrible service, absolutely tidiculous ordered clothes so nothing valuable, DIDNT leave in safe soace and now i find out this place is open for two hours a day 2 HOURS!!!!! Absolute joke
January 2023 by Nathan Benson
What a joke. 8am - 10am and my parcel is held hostage. I'll have to take holiday just to collect a parcel. With the added bonus that there is no way of telling what day or time attempted delivery of my parcel would have been. What is the point?
December 2022 by Mark Baxter
They don't deliver mail very often anymore and the sorting office is only open 2hours each weekday yet want more pay! Half my Christmas orders have not arrived thanks to them despite being posted to me weeks ago. Hope they're proud of ruining Christmas for many children.
December 2022 by Nick Seal
This place is never open. Shuts at 10am every day, which is just silly and they never answer their phone. We are still waiting for mail 3 weeks later. We have had one delivery in the previous 3 weeks. These strikes are a bit ridiculous now and Royal Mail need to dismiss those who clearly don?t want to work and hire those who do. They are being lazy now. The pay rise being requested is silly and there are plenty of people who would love the job at the newly offered rate. Either that or open the mail service up to tender so we can get a more reliable provider.
December 2022 by Karen R
They make the opening times up as they go along!! They used to open at random time slots throughout the day so even if you couldn't get there in the morning, you could make the 4pm-7pm slot. Now they have cancelled all over that and only open 8am-10am every day! Ridiculous!!
December 2022 by Krasim Krasimov
I cant just get my parcel it is more than 14 daysWebsite says we will let you know when we attempt to your delivery.I wish they attempt this year
November 2022 by Rob Anderson
Opening times are useless if you have a job, the queue is always long and the parking non existent
October 2022 by Dan Lever
Absolutely ridiculous opening times and nowhere to legally park anywhere nearby! So you have just 2 hours each day (8am to 10am) to be there and you have to park on double yellows, run in and pray you don't get a ticket while you're waiting to be served!!!
September 2022 by Andy Wilson
Have recently reduced their opening hours so they are barely ever open.
