March 2024 by K F
Amazing. A mechanism for pushchair hood wasn?t working the way it should. No judgement given or explanation needed , replacement being sent at no extra cost. Thankyou so much!
February 2024 by Petra Repka
Yesterday on a Sunday I was browsing and when I paid and left I realised it was 16:40 and the store closing hours were actually 16:30 and not 17:00 like some of the other shops. I?m grateful for the kind staff who did not rush me out the door like many others would. Thank you from a grateful mum!
February 2024 by Morena Dema
Happy what we choose for our little one. Jenny helped us yesterday with a great service. She was friendly and lovely ? thank you
January 2024 by Andy Price
Really good customer service from Emma ,Thoroughly explained the use and features for the push chair on a variety of models and we ended up spending around £1500 on other quality must buy items , Emma fully gave us her time and knowledge and it?s by far the best I?ve seen fromOther stores. Well done guys
January 2024 by Stacey Edmunds
Amazing customer service. Everytime I've been in everyone is super helpful and knowledgeable. Earlier today a lovely lady Angel helped me with a faulty breast pump. I was worried as I didn't have my receipt to hand but she was able to locate it on their system and resolved the issue very quickly! Thank you again!
December 2023 by Anu Sanjay
Had a fantastic service from Angel at the Farnborough branch today. She made our baby shopping a pleasant experience .
October 2023 by Kay
There's a lot of choice and it's nice to be able to see things before buying them... But when you ask the shop assistant for help and they try telling you that pregnancy lasts for 10 months not 9, they can't answer any of your questions, know nothing about safety features (or features in general) and they're just trying to push you into buying their brands, it not very helpful and doesn't particularly inspire confidence.
August 2023 by Sarah Hill
We?ve been in a few times as first time parents with lots and lots of questions. Always super helpful, think we?ve spoken to a lady called Poppy a few times and she?s always great, very knowledgeable. Great range of products and space to test prams out. Staff are all great & happy for you to try out
August 2023 by Maria Rego
Although I don't buy things everytime I go in I always find the staff incredibly helpful. I always have questions and they always go out of their way to find the answer. I have also had them pricemtch for me in the past and this was done swiftly and easily.Highly recommend visiting this shop as a new parent.
July 2023 by Harish
Brilliant shop and great selection. Laxmi and her colleagues are wonderful ?
June 2023 by Enkileda Mirdita
I could not rate the team at the Farnborough store enough. They were absolutely amazing. I got the baby?s car seat from them and when I went back three and a half months later to say that my baby doesn?t like it they were very quick to offer me another one with no questions asked, they did everything they could to make sure we were happy ?. Best team ever x
May 2023 by Jason Mammen
Our recent visit to Mamas & Papas in Farnborough was nothing short of exceptional, thanks to the fantastic customer service provided by Jordan. From the moment we walked into the store, Jordan made us feel welcome.We encountered a small issue, but Jordan's swift action and prompt resolution was genuinely impressive. Her friendly demeanor, coupled with her professionalism, made us feel at ease and confident that we were in good hands.I will undoubtedly be returning to Mamas & Papas Farnborough to complete our baby essentials shopping.
January 2023 by Christina Lucas
I think this store is fabulous! Emma was beyond helpful and spent easily 3 hours with us demo-ing prams and car seats etc. Nothing was too much trouble and she was so patient with all the mum-to-be questions! The store itself was beautifully clean and the facilities were excellent. Great variety of items on show and I left extremely pleased with my new pram set on order, car seat, bottle sterilising kit and teddy bear! Would highly recommend!
January 2023 by Sharleen Cook
We can't Thank Emma enough for her help today. She was wonderful, putting my daughter at ease. And enabling my daughter to be calm about her "hate" of buying a carseat.Emma was down to earth and gave my family the time we needed to find what we needed.AMAZING LADY if only all shops had a lady like Emma ...
January 2023 by Sajay Dev
Me and my girlfriend were shopping for our first born and were not sure where to start with looking for a pram among all the other bits we needed. Tete was so helpful and friendly in informing us and showing us how it all worked and putting us at ease! I?d definitely recommend anyone in the area to visit here for their baby bits!
