June 2023 by Michael Hewlett
The entire place has descended into chaos. Went in for a repeat prescription to be told they weren?t accepting online ones from the GP. Now have been shut for a week. Seems there?s new management and it?s chaos
June 2023 by Dominik Grzelak
The worst pharmacy ever. Staff untrained. Don't know what they're doing. Half of the time they're close when supposed to be open. Don't bother with them. Just go elsewhere.
June 2023 by K Maden Limbu
This is the 4th time they have failed to provide medication on time. I don?t think they realize how serious this is for some patients. Worst experience ever. Nominate different pharmacy even if its far.
May 2023 by Dom Turl
A generous 2*. Not really into serving you. Not great for stock levels of prescription medicines.
April 2023 by Katie Drew
One particular woman is so rude, never once seen her smile and makes you feel like you are a nuisance. She is an Asian looking person. Definitely needs training in customer service. Horrible. I will never use them again
April 2023 by jon taylor
A shocking chemistClosedShut for lunchItems not in stock
February 2023 by A Rose
Your dispensers are some of the rudest people I have encountered. Huffing and puffing down the phone at me and dismissively telling me they don?t have my antibiotic medicine only for me to call back and be told they do in fact have it in stock. I know it?s 6pm on a Friday night but if you don?t want to work, then don?t work and certainly don?t work in a customer facing position if you think it?s okay to speak to strangers who are in urgent need of medicine in such awful tone. I will be requesting future medication from a different pharmacy.
February 2023 by Kate Lovelace
Took sheer joy in telling me they couldn?t help me for an emergency prescription of something I?ve got on repeat for years - even though NHS website clearly states you can get a referral via 111. Lloyds in Farnborough Sainsburys sorted it all out for me and were much more kind/clued up! Go there instead.
February 2023 by Fi Franks
Absolute shambles of a pharmacy. Usually not open when they're supposed to be. Rarely have the medication I need. Lost my prescription a few times. Staff are so rude it's awful.
November 2022 by Jamie Turvill
Terrible pharmacy, 9 times out of 10 they don't have the medication prescribed and they don't let you know unless you ring up chasing! Un-helpful
October 2022 by Lisa Jenkins
They are a good pharmacy. They always send me a text when my medication is ready. Lovely staff.
December 2021 by Gareth Thomas
I received a letter from Lloyds to book my flu jab so i rang them up to book it, I was told by a pharmacist that I had to go onto their website and book it, which I did for 09:30 today, Tuesday 7th December so off I go see the pharmacist and explain why I was there and no nothing no booking for me, I have been into this chemists before and people have come in to say they have a flu jab booked and they are told that there is no one there to administer the injection, what is going, standards are slipping
August 2021 by Alex Cassidy
Since becoming unwell I have used this pharmacy multiple times a week. They have been excellent at accepting my phone calls and sorting out queries. They have also given me partial prescriptions to get me through the weekend as I need a new bottle every 4-5 days. There was a mix up with giving me the wrong medication over the counter but they refunded me the money and showed diligence in following up with the new member of staff. I think they have been excellent and have made a big difference at a difficult time.
August 2021 by Anneliese Ward
My Nan was dying. Told by her GP to go here for an end of life pack. We were told by the staff it wasn?t ready in a rude, abrupt manner- complete with an eye roll. Told we?re too early and shouldn?t have come down so quickly (we?d been told to by the GP as my Nan could drink and we needed sponges to wet her mouth). Watching your Nan die is pretty awful. Being treated like this is pretty appalling
July 2021 by Sarah Murphy
Pharmacist extremely rude! Took nearly 5 hours to complete a prescription and she had a go at me when I asked how long its going to take. I go once a week and the service has always been terrible. I've had enough and now going to go elsewhere. Dont know how they are still open when they are so rude. After I came out the store there was a gentleman moaning due to the poor service. I called my doctors to change where my prescriptions go from now on and they said we have had a lot of complaints about that pharmacy. Hopefully I will never step foot in this pharmacy again.
