December 2023 by Sumika Thakali
Horrible staff. There was a long queue but 4 staff was by the door talking. Manager was as rude as someone can get. Very very disgusting service. Never going back.
July 2023 by New Nigeria Updates
Manager was very rude and dismissive had horrible service had to go to a different jd to get my stuff couldn't deal with the horrible service. Feel bad for the workers who have to deal with the manager to be honest
June 2023 by Janine Bohdjalian
Good store, but not a large store so limited stock. Staff a little lackadaisical, could have been more attentive, quite young assistants in store, wondering if an older manager would sort this out!!! Not bad, but been to better
May 2023 by Lauren Fletcher
No confirmation of shop receiving the product, the staff of the shop were unprofessional over the phone & also in person. Got confirmation text/email to say it had been delivered to the shop 2 days after I had actually picked up the order
April 2023 by Peter
Tricky experience really. I ordered two products, and received an email to collect them. Turns out, only half my things were ready to pick up. Two months later, its clear the other item isn't coming. The only easy to deal with that is to dial customer service, which was not pleasant. Had to send an email follow up, and was then not given the option of collecting the item but was sent a refund, which took a fortnight to arrive. So like, no. There are better options of sporting goods, use one of them. SportsDirect, Amazon, just not JD.
December 2022 by Tolulope Mark
Nice staff, discount prices on good trainers
August 2022 by polski UK
Its ok but they dont do big size trainers
August 2022 by Helen Plunkett
This place has no set hours, opens and closes whenever the staff feel like it all times of day. They were closed early on a day when I had driven specifically to pick up an order, shutters half pulled but customers still inside. The lady on the door just said manager wants to close early. I asked if she could get my orders out the back and was told no. I asked to speak to the manager as the girl was quite rude and unhelpful (I had seen her before on a previous visit and found her quite rude then.) the manager was worse! No wonder the staff are not customer friendly when they?re taught by such rude management. A customer service course or 2 wouldn?t go amiss!
July 2022 by Fred
Good shop for branded sportswear. Not the cheapest but have a good range of the top brands.
July 2022 by Barry Chennells
Staff couldn't of been any more helpful A1
May 2022 by Lisa Traynor
Unhelpful staff! Items priced incorrectly but would not honour their mistake! No apology just a shrug of the shoulder that someone labelled them wrong! I won?t be shopping there again.
May 2022 by Patrick
Good shop for branded sportswear. Not the cheapest but have a good range of the top brands.
February 2022 by pauline whicker
Went here to collect an order that had been placed on line. Opening times stated on line and on my order said they opened at 9am. It was almost 9.15 before they got there! Wouldn't normally be a problem but I hadn't taken any cash for the car park!! Luckily had my debit card with me (as proof of ID for jd) so had to put 50p pm that! If they'd opened on time I wouldn't have had to pay anything for parking! It took a good 8 minutes from when they eventually opened the get my order from out the back.
February 2022 by Max
If you want shoes from 2016 that no one would wear anymore, here is your place. Never has any of the trainers that are popular, they are around 4 years behind the curve. Some of the clothing is alright theres just not much choice
February 2022 by Rubina Hussain
Ordered item online and filled form and details for he person to whom will collect the item . I received email item is ready for collection in store . My husband went to collect the item but store staff said there is no item to be collected .i called JD sport office they said item is already in store when they called JD sort farnborough staff told officials e our system was not working so they lied to customers without checking and denied if item is in store .However it?s advised to us go back again and collect item unfortunately this time again they denied item should be collected who ordered although he shows all proof of id and his name was included at the time of purchase as a collection person . So called Again help center they said yes his details are there to be collect item .i am fed up now and felt better to return the item .I would never ever will purchase item from them .Very frustrating and bad customer service they provide .
