July 2023 by actionadah
Got there 5mins before closing to put in one cheque! Got a wave and a sorry and locked the door. Halifax you need to open when normal people work, not closing at 3pm. Very very poor, will be moving banks next week.
April 2023 by Verena Olnhoff
Totally inaccessible to anyone who works due to extremely restricted opening hours. Some services are only available at branches which are not sufficiently open to do so.
February 2023 by Bob Hill
can i pay bagged coin into my account ??
June 2022 by Chris Cushing
Popped in yesterday to open a children's bank account, the customer service rep said the was nobody qualified to do it and the had staff off due to the half term break and covid, really shocking service.We went to Nationwide and had a more welcoming visit, our account was opened done and dusted in 5 minutes.We only visited the branch for a id check, why do you have to be qualified to open a online account.Halifax couldn't open a bank account in a bank! That's what we were told.
July 2021 by Arabella Edwards
Although it is stated that this branch is open Saturday, it clearly isn't. My husband works 6 days a week and needed to take money out to pay bills. Finished work early Saturday to do this. It was closed! Not very helpful.
July 2021 by Sue Rawlings
Been using this branch for about 30 + years. Always helpful, never had a problem.
September 2020 by Patricia Bachelor
Rude staff at this branch .Have been with the Halifax for 50 years and this is the worst
January 2018 by William Purkis
Looks like a childrens playground, since refurbishment. Staff not helpful. Obviously lining this branch for closure as hoping to deter customers and say its not needed. Shame WAS a good branch with helpful staff.
January 2018 by EMMA HUGHES
Shocking service since refit, 1 person serving and 15 people in que, terrible, changing banks if next visit is like this. - update 15/12/17. Closed account same service , no apologies for extended wait in line, looks like their pushing for online and self banking, also refit looks like an ikea refurb, weird
December 2017 by Tim Chalmers
Mon 27/11/17. Customers waiting 20 min + told to bank elsewhere if they don't like it. Three rude & abusive staff. Avoid!
Update: mother-in-law received letter saying note has been put on her account about verbal abuse to staff, seems calm complaining is verbal abuse. She was the quietest in the queue.
September 2017 by David 'Wartorious' Beck
Great bank, fast and efficient; I just wish it was open longer hours :)
July 2017 by David William Beck (Wartorious)
Great bank, fast and efficient; I just wish it was open longer hours :)
February 2017 by David W. Beck
Great bank, fast and efficient; I just wish it was open longer hours :)
January 2017 by suyog kajare
Very good and friendly staff. Always ready to help. There does seem less staff at time but they manage well. They help senior citizens. They are well knowledgeable.
July 2016 by Mandy Caudle
Staff are very helpful and polite and never over busy
