March 2024 by Rosie Hatherly
Lovely place to go great atmosphere great food and friendly
March 2024 by Deepa Gurung
Very slow and poor service even at quiet hours. There was a lady serving named Nikki who really rude today and lackedmanners to deal with customers. Staff really need more training, rubbish workers can ruin the name of Costa.
February 2024 by phil mitchell
Excellent service a friendly team even though staff changes often and not always for the
February 2024 by Michelle Barnes
Always treated well, staff welcoming and helpful when needed. Always immaculately clean.
December 2023 by Vanessa Binnie-Ritchie
Busy with a long queue, moved moderately quickly. Not many seats available and some tables needed
December 2023 by Charlotte
I love a Costa hot chocolate and I only visit princes mead out of convenience and not by want. Unfortunately every visit is met with the same bad attitude and slow service. The young girl with the black pony tail is particularly rude. Last time I ordered, I was with 2 other people and as I asked my sisters what they'd like to order, the girl hushed us and said to the group behind if they knew what they wanted to order first and moved us back in the queue. I would understand if it was closing time and we were taking ages but it was mid afternoon and it was hardly and 'hmm' before she piped in and shut us down and she wasn't the one serving either. We waited a long time for our drinks and we never once said much about the slow service or attitude, we just stood and waited.When our takeaway festive drinks were served to us we didn't get the little chocs or gingerbread men and she also slammed the cups on the side, she then barged by us and went off out the back. Most occasions she is rude but tolerable. However this time it felt a little personal and made us feel super uncomfortable. We didn't say anything about our order because of this, we just said thank you and left. I usually find myself leading the hello and thank you and have a nice day part of the customer service too at this particular costa too which I think is a shame also.
December 2023 by Richard Parsons
Waiting 6minutes lack of staff wasn't busy special latte sticky toffee wasn't special!!
October 2023 by Pat D'Arcy
A quick coffee, always
August 2023 by Jessie Mayhew
Drinks are Costa standard but service is low and staff act quite childish (not saying you have to be miserable but chasing each other / hitting each other when there?s a queue is not very professional) and some members seem frustrated there are customers
July 2023 by michael beales
The staff are so slow at making the coffee and always seem to be understaffed at busy times and over staffed when quiet . Costa in London are so more efficient.
June 2023 by Sabrina Mepham
The service is always rubbish and slow. There's always a queue, the staff are useless and miserable. The don't make your drink how you ask them to affecting the outcome of your drink and me and my mum witnessed a couple getting the wrong drinks given to their table and when one the couple told this girl she just took the wrong drinks from their table and brought it over to the customer that did order it.Those customers that had the wrong drinks they might have drunk from those drinks and she handed those drinks straight to another table if customers, she should of made them new drinks.. not just given them drinks another customers drank out of. Shocking !!!
April 2023 by Alexey Klimov
Nothing exceptional, just common Costa but staff is slow inefficient and rude. Do they know how to smile and say hello? Bad day? All of them, really? ? It also seems that they don't have tissues for customers.
April 2023 by Greg ?GREG? M
Do they have a dishwasher there?
March 2023 by andy macleod
Not very good at getting orders right.
February 2023 by Sharon Adcock
Not very clean always dirty rables
