February 2024 by Elham R
Not clean at all, dirty flooring, tables were stained,cold
February 2024 by thomas lomax
Best coffee in town, great atmosphere very friendly helpful staff, the best place to take a break.
February 2024 by Jo Rou
Bad coffee served sloooooooowSince when was a flat white served in a bucket-sized cup?!
February 2024 by RobsW23
The place is falling apart. It frequently has the fridge or oven broken. I feel sorry for the staff who have to work in a sub par establishment. Needs a lot of money spending on it. Very poor
January 2024 by Jonathon Edmonds
Great experience, very attentive and
December 2023 by Trevor Woodward
Great spot. Easy parking. Usual Costa selection of food and drink. We visited on a weekday morning and there was space for us to be seated easily.
December 2023 by Rob Hillman
Costa coffee with no coffee or chocolate, apparently due to a non delivery. They gave us free tea with our Bakewell tarts though.
October 2023 by Zoe Kimberley
Made an order online, arrived to collect & store was closed! Why are you accepting orders when you?re not open? Order was left pending all day - unfortunately there is no option to cancel or customer services number to call. Then the next day when they were open again, it was clicked as complete, which was a complete lie! A complete waste of my time and effort.Took four days of chasing to get a refund from Costa customer services and that only happened after I took to Twitter. Asked about compensation for the whole situation and was told it doesn?t fall within their ?service framework?I will never use Costa again, they don?t care about customers, give poor customer service even from their customer service team and don?t seem to have any contingency plans in place.
October 2023 by Lewis Jackson
Just wanted to say thank you. I should have taken the names of your staff but they were very helpful when we had an embarrassing moment in the shop, when our young son pushed over our table and spilt our drinks. Staff were straight over to clear the mess, even though we offered. They also made us new drinks and food to replace the ruined food. Thank you for your professionalism.
August 2023 by Ian Sears
Service did not seem to really care about customers, treated like they were doing me a favour
July 2023 by Sheila S
Went today but regretted it. Very little food in fridge. The tables and floor were dirty and didn?t want to sit on the grubby chairs. The coffee was luke warm. The toilets were disgraceful and no soap to wash hands. Unfortunately very little else open on a Sunday so put up with it but won?t be going back. I?m amazed Costa management have let this get in such a state. Usually love Costa?s and most of the cafes are very clean but this one is a disgrace.
June 2023 by Marc Osborne
Atmosphere is tainted by people being forced to get a drink first before using the toilet. Who's bright idea was that, you rush people to buy something you don't get the add-ons like cakes etc.
June 2023 by Stephen Paget
The décor is tired, the staff pleasant but understaffed and pushed, the entrance door is dangerous with a faulty mechanism that doesn't work and looks about ready to fall off the door frame at any time now
May 2023 by drew an
Holy smoke, is this place filthy! I would understand if there were lots of customers. The place is barely crowded. Lazy and unfriendly staff will greet you with coffee that is bland.I ordered latte with extra shot. Nevertheless, I cannot feel much coffee.My experience with this Costa is overall horrible. Do not come here if you?re looking for decent coffee. Do not come here if you care about hygiene.
May 2023 by Joshua Eadie
They ran out of cups so they gave me a bucket of coffee. I couldn't have been more pleased with this.UPDATE: If you stay for too long, they hurl ingredients at you and coffee beans really hurt in case you were wondering.
