March 2024 by DashCam UK
Huge store, good amount of parking.. helpful staff. All in all a good shopping experience
March 2024 by Mel Martin
Went to buy some shed door paint, and somehow accidentally bought a 4 burner gas bbq. Have to say a HUGE thank you to Barry, he is a star! He went to get the bbq from the warehouse, and had to wait ages to be able to get it, the wait made him late for his lunch (sorry Barry), but he was so helpful and bought it to the tills for us. Barry needs a bonus!
February 2024 by Richard Freeman
First visit for a very long time, what an improvement. I was looking lost, approached by member of staff and directed to where my required goods were. Again got to check out, looking lost and immediately met by assistant who actually scanned my goods for me, very impressed.Excellent range of goods, went in for wood glue and spent £89 because I saw so many items that I needed, a very enjoyable experience.Well done B&Q
February 2024 by Greg Hall
Lovely Staff. Good displays. Well done.
December 2023 by Abiz Landscapes
Very happy with the last purchase, Darren was very helpful and he was very friendly and professional! Great Service!Definitely we are coming back again!
December 2023 by Simon Rogers
Big DIY store in central Farnborough , has pretty much everything you need for DIY and trade.
December 2023 by Mr Matysiak
Great experience big Shop polite staff
November 2023 by Anthony Gibson
Can't believe that you can't order stocked lines into the store for customers. I was told to drive 1/2 hr to another branch What a joke.
October 2023 by Di Harris
It?s a DIY hardware store/garden centre. Went on a Sunday, was busy but was able to park easily and get what we wanted not much room in the busier aisles to manoeuvre the trolley. Didn?t have the paint that we wanted so picked another brand which was similar. Self checkout was good.
October 2023 by Sylvia Cann
Went to Farnborough store on 6.10.23, and Kay, store assistant, was very knowledgeable and helpful. Spent time advising and assisting, best customer service we have experienced in many months. Thanks Kay
October 2023 by Sean Hammond
Staff is always helpful and knowledgeable. I always come away satisfied with purchases. Thank you
September 2023 by Miss Jess
Easy to park.Able to roam freely and check out the range of wallpapers, pendant lights and power toolsNot always easy to find a staff member to ask questions, but, when found, they are super helpful and polite.No quibble returns on wallpaper rolls (I bought 2 rolls too many as pattern repeat actually worked in my favour!)
September 2023 by Phil Williams
Click and collect today took 50 mins.Sorry B&Q - today, and on my previous "click and collect" visit, it's been a shambles.It looks like there's just not enough staff to cope.The result is people who are just there to collect an order are waiting behind other customers with complex refund and purchase transactions (at a click and collect desk).Individual members of staff were helpful but no one was managing the queue or directing them to the right place.The people get 5 stars, the process gets less than zero.
September 2023 by James Davidson
No staff trained In flooring or entire store to use the equipment, I could see what I wanted to buy but they could not sell me it. It is bad management to not have any properly trained personnel in the store.
September 2023 by Morton Fox
Purchased Fire surround and fire said part delivery yesterday did not arrive - nobody wants to know !!Service in shop excellent forget after that