January 2024 by Pete Setlik
I discussed the issue with a manager at Vodafone Fareham, Jimy, who helped me compose another complaint. I would like to express my gratitude to Jimy and the staff there for their assistance. So far, I have sent five complaints, but Vodafone has not replied. I hope they will reach out to apologize and provide me with a satisfactory contract, or I will be compelled to leave Vodafone due to their violation of my contract. Unfortunately, I cannot say the same for the staff at Vodafone Portsmouth, who were unhelpful .Thank you Jimy
December 2023 by Nikki Gregson
Very helpful staff.
October 2023 by John Woodford
Popped into store re problems on old phone. Store manager served me promptly . Very polite and sorted out the issue. Thanks.
October 2023 by Carol Dawkins
Very helpful staff and manager. Quick and efficient service. Thank you
October 2023 by Tony Bentley
Very knowledgeable staff well done
October 2023 by Glyn Lewis
Friendly staff but wasn't happy with the offers
August 2023 by Mark Allison
The store is located in Fareham Shopping Mall. There are a number of car parking options. The shopping mall is on a single level, with access from a number of entry points. The Vodafoen store is close to the centre of the shopping mall. The store is small, however still offers the same ranges of products and services. The team are always helpful and professional. There is sometimes a wait, however the team will take a number and contact you when they can support your visit, allowing you to do other shopping, etc. within the shopping mall or outside along the pedastrian area.
June 2023 by B James
The first time I went in to collect my device that I had already paid for via click and collect one staff member was very quick to dismiss me and told me to come back later for no reason even though I had been told my device (that I already paid for) had been delivered and was ready for collection. I then came back a couple of hours later and delt with the manager directly and he was very helpful and I was out the shop with my device within 10 minutes. So I guess it?s just luck of the draw whatever staff member you get.On a whole Vodafone is pretty good network wise and I couldn?t fault it that way just my experience going into store wasn?t great.
May 2023 by Bailey Robertson
The first time I went in to collect my device that I had already paid for via click and collect one staff member was very quick to dismiss me and told me to come back later for no reason even though I had been told my device (that I already paid for) had been delivered and was ready for collection. I then came back a couple of hours later and delt with the manager directly and he was very helpful and I was out the shop with my device within 10 minutes. So I guess it?s just luck of the draw whatever staff member you get.On a whole Vodafone is pretty good network wise and I couldn?t fault it that way just my experience going into store wasn?t great.
May 2023 by Steve Hickmott (Steve)
Friendly and knowledgeable staff answered my questions straight away as it wasn't busy. It can be quite busy at times so allow for that when you visit. Good to be able to see phones "in the flesh" to compare sizes.
April 2023 by Graham Lee
Not as good as I had hoped their computers are such as they need an upgrade it took ages in the Fareham shop but we still had to spend a lot of time on the phone trying to sort it out
April 2023 by rSally Gailer
2 hours to fix my phone. I don't want to have to attend there too often
February 2023 by Steve Waters
Very helpful staff and quick service offering the best deals
December 2022 by Ray Keyte
The staff were very helpful and polite and friendly they confirmed all of our questions.
December 2022 by gordon hopkins
Staff are good and knowledgeable but there is always huge waits to be served
