September 2025 by J Matthews
Always as helpful as possible.
August 2025 by James Nadin
Great service, and professional staff, would highly recommend
May 2025 by steven dearing
If you have a text service not a problem. If you turn up with out confirmation of your prescription not only are annoying the staff you're annoying me behind you.
March 2025 by Nick Williams
I wish these reviews were in date order, and that the oldest ones would drop off after a period. There were consistently bad reviews some years ago, but things and some staff have changed since then. It is not fair that the current regime suffer ratings based on their predecessors.
My one criticism is that there often is not sufficient stock, but as my medication is consistently the same, I overcome that issue by knowing to re-order it a few days before I need it.
In my experience based over the last two years and the last year in particular, I have found the staff here to be friendly, thorough, and very accommodating. I have NO plans to go elsewhere.
Thank you to the staff at Rowlands Portchester.
February 2025 by Lee D
Shocking service. Try to explain the situation to the head pharmacist Tam Would not let me speak kept talking over me like a child.
February 2025 by Mollie Pratt
Came here for travel vaccinations and it was a great experience! Booked me in with 2 days notice, all other pharmacies such as boots were booked up for weeks for this service, so this was great! My appointment started on time and the pharmacist was so lovely, made me feel really comfortable and at ease and was very knowledgeable. Also slightly cheaper than the chain pharmacies!
October 2024 by Ramjam Magoo
Pharmacy is improving after new management. The previous management were so bad it may take some time to get better. Unfortunately my local GP surgery in Portchester is still managed badly so this doesn't help things at all! To all the people who I have seen being very rude to front end staff have a heart, they try their best and life is tough enough without putting up with mild abuse most days.
September 2024 by jekylle
Very often do not have prescibed medication in stock which results in having to return the following day only to discover there is no pharmacist on site so again denied the medication and expected to just keep on trying my luck. I have experienced this on three separate occasions months apart. Any show of exasperation is met with indifference. Avoid this pharmacy.
September 2024 by Steve
Long wait for prescriptions, not delivering when should. Sometimes it's been there all along but not sent or given when previously gone into there to collect. Highly probable my mother died because she was often waiting on very important medication and missed too many doses.
July 2024 by mary fowler
Very angry and disappointed, not for myself but for my mother, who is unable to deal with ordering or collecting her medication anymore. I have had to sort out my mum's prescriptions since end of March 2024, every time without fail!!!!! They have either got it wrong, not had item's, been told items have not been ordered when the exact person we spoke to was the one who took the order only days earlier, been told its been delivered when it hasn't, told conflicting information by 2 members of staff, being told some medication needs to be ordered at the chemist and some from the doctors, which I then did to be told its not. Resulting in medication not being ordered at all. Blamed the doctors, who I have also spoken to about this. Why is it so difficult? Surely you put a prescription in and then collect it allowing them time to complete it. I have also while standing in there waiting again....witnessed other customers having issues/problems. I would without a doubt change where I collect her medication, I am utterly appalled at the service and the total disregard for the welfare of a frail old lady and her medication.
June 2024 by Charlene Range
I?m back to the area after 25 years away , the service I have received in person and on the phone , is the best service I have received from a chemist , with a large prescription every month . So would like to thank all for your kindness
June 2024 by isolation player
Only had half of my prescription, which is the issue, but told me to come back a day later to collect, which I couldn't as I was working, when I arrived a day later they told me it was ordered and I had to come back 3 days later!
June 2024 by Brian Worsley
Tried to phone but nobody answered but they redeemed themselves by texting me.
May 2024 by Gee Sharp
Rude staff Inc pharmacist
I've been a customer for 30yrs and due to a locam pharmacist making up lies I got banned ( prob the Asian lady hubby)
April 2024 by Hilary Tyler
I have had a series of vaccinations at the practice. I have found the staff to be helpful and knowledgeable.
