May 2022 by Sarah Rouse
Went into the bank on a Saturday. All desks closed off. Information desk is for non money related. Waited for someone to come over. Was told desks are only open Monday to Friday. So if you work during the week it is tough. What an appalling service
August 2021 by James Bourne
I visited this branch today. What amazing service and how caring were Claire and Lucy, major assets to both the branch and NatWest. Thank you for helping my mum you both went above and beyond. Thank you
October 2020 by Cheng Yeoh
Staff Mrs Claire Knight was so knowledgeable & efficient in her service to resolve a complex matter. She was able & compassionate, and troubleshoot my case.While I was given wrong info by NatWest phone advice by TECH team.This is why Androids & Online will never & can never replace the Human touch, in that not all cases are the same. And human ability to solve real issues comes from experience.Today has been a day, my faith for humanity been restored. It aspires me to give the same high standard of service to my own job & community.Thank you, Mrs C Knight.God Bless you.
October 2020 by * Raw *
I have no money but im still going to make a deposit into one of the female cashiers
July 2019 by Shelley Stewart
How rediculous that natwest doesn't open until 10am on a Wednesday. Good job other banks don't follow this rule and I was able to go somewhere else to pay my cheque in
July 2019 by Dean Hortin
Very helpful people
May 2018 by WallaceP-2
Tried to ring Natwest Fareham, found out they do not have a local telephone number to speak directly to the bank, suggest they invest in a telephone for local customers, so a problem can be resolved quickly, when they closed the Portcester branch I was informed that it would be quicker than visiting a branch??? some hopes!! it is getting worse each and every week. Go back to the old system which worked, this one certainly does not, except more money for the big wigs, been with National Provincial, and Westminster bank since 1962, gone down hill every year since then
May 2018 by simon hallett
Great staff at a very friendly bank
September 2017 by Jimmy T
Helpful staff, bank here for almost 20 years.
September 2017 by Peter Berry
Great staff always willing to help
September 2017 by Andy .
Terrible waiting times. Appauling!!!
July 2017 by Andy
Terrible waiting times. Appauling!!!
June 2017 by Jan Hone
Only Nat west in area!but good customer service not to long to que
March 2017 by krzysiek zdzisiek
Great staff. Seeing familiar faces builds trust. My two little daughters always like to go there :)
October 2016 by Hasan Turgay
Absolutely rubbish i been there and waited for 30 mint in the middle the bank for the desk to get appointments to open bank account with them but no1 was there to served and even no1 was at the tills too and another 10 people stayed on the queues than two lady come and start to serve all those people in till queue and no1 come to ask me what do i waited for !!! Really and ur managing bank in the middle to town !!!! Are you well happy to didn't get surved so i went to halifax and changed my life the service they gived to me very happy with halifax
