July 2022 by andrew avery
Walked by them a few times,did pop in for a peek when the opened :)\\nMy mate and I have recently acquire inflatable hot tubs so we popped into talk about chemicals and water upkeep .\\nThe staff were brilliant and helped us to understand what was needed .\\nI guess happy hot tubs work on the theory of from little acorns bigger trees grow ;)\\nThere chemicals are good quality and cheaper than the internet and they even had the filters at a lower price for my mates hot tub ..\\nIf you need help and advice and chemicals ect pop in you won't be disappointed:)
July 2022 by Yasmin Thornber
The most efficient, reassuring and informative purchase I?ve made. Peter was brilliant with advising me on the differences between models to help identify the perfect tub. He provided Realistic expectations on time frames, availability and he supported massively with discussing achievable payment options, service packages and maintenance needs.\\n\\nA visit to my properly was promptly arranged to confirm suitable placement and delivery. I left feel very confident, happy and excited with my purchase. Highly recommend happy hot tubs - fantastic, knowledgeable and friendly service with the safety blanket of purchasing via professionals.\\n\\nLife?s too short not to have a happy hot tub. (Plus it comes with a rubber duck) ?
May 2022 by Donna Martin
Hot tub delivered yesterday, expertly installed by Matt \\u0026 Harry then a full explanation given on how to take care of the whole hot tub, not just the water treatments - thank you for your polite customer care and professionalism.\\nAlso like to thank Peter for his continued customer care and advice. So glad we have taken the ?plunge? at last - looking forward to a lot of time in the tub.
May 2022 by Andrew Long
Where do I start. The service from these guys was amazing. We ordered our tub and Chloe dealt with us. She kept us informed throughout the process and was very friendly and approachable. When the tub arrived fitting and installation was very quickly arranged. The fitters were brilliant. Fast, efficient, polite and very helpful. They gave us a full briefing on how to look after our tub and answered any questions. Have since visited the new store in Alver Valley. Again the staff were brilliant. Very helpful and pleasant. Overall a great experience and would thoroughly recommend.
April 2022 by Claire Moyle
I went into happy hot tubs for some advice about which hot tub would suit my needs. All the staff have been very helpful and explained the benefits of different tubs and which ones would meet my needs taking into account my height and what I wanted it to do. Once I had decided what I wanted they let me know what was available and when. I was having a garden room built and this delayed the delivery of the tub but they worked with our builders and kept it storage until we were ready. They came and installed it and then came back and set it up when we were ready. They have also been on hand to give us advice about water chemicals making sure we have got it right.\\nI am very happy with the service I have received
January 2022 by Martin Brown
Great experience with Happy Hot Tubs. Despite the longer delivery times during 2021, they managed to get the hot tub delivered and installed in time for Christmas. Delivery was smooth and efficient despite being slightly tricky (in a half sunk pit). Up to now we've had no problems and it's been great.
January 2022 by ML Electrical services sussex Ltd (ML Electrical Services)
My wife and I chose Happy hot tubs to buy our tub as it is a local and reputable company, when going to look around the showroom Matt talked us through the various tubs and gave us all the information needed to choose our perfect tub. We had our Relay tub delivered at the beginning or December and were kept up to date from the day of ordering until the day of delivery. The delivery went very smoothly and we are extremely happy with our hot tub. We have Matt on what's app for when we ned any advice, Matt has been brilliant and answered a couple of questions for us already. Matt also gave us some great extras with our hot tub which was a nice touch and very much appreciated. we are very happy with our tub, its amazing and we are getting great use out of it as a family. very happy we purchased it and very happy we purchased it from happy hot tubs and even better we got a great sales advisor in Matt. Would highly recommend their products and customer service.
November 2021 by Paul Marshallsay
I needed two custom hot tub lids made to drawings. I had to wait about ten weeks to get the new lids, which seems fairly standard, but they arrived and the fit was really good. The quality looks very good as well, with neat stitching, and a clean finish. The two lids only cost £700!! One of lids from a genuine source was nearly £700 by itself. The other lid no longer available.All in all, I am very pleased the purchase, and Happy Hot Tubs communication. I would recommend them.
November 2021 by Ken Finlay
We have just taken delivery of a hot tub from Happy Hot Tubs of Fareham.The whole experience, the staff at the showroom (Cloe) and the delivery and installation team was superb.I would highly recommend Happy hot tubes if you are in the market for the best in Hot Tubs, all at a very good price.Well done team.
November 2021 by Debbieelaine1
I needed some hot tub advice and specifically what products to buy for a healthy hot tub as my previous supplier were not at all helpful. I spoke to two ladies both coincidently called Chloe and they were a wealth of knowledge. More importantly their customer service was exceptional. They didn't try to sell me anything I didn't need and gave me really good advice on their products. Definitely recommend this company and will be using them for all my hot tub needs going forwards. I hope the owners of Happy Hot Tubs pass on the appreciation to the two Chloes'
October 2021 by Tanya McDermott
Went into the showroom and was greeted by Chloe, who was a sweetheart, she knows her stuff and was honest with what was best for us, she didn't just try to sell the most expensive one, but listened to our wants, requirements. On the installation day, Matt and Steve kept me up to date with their ETA. When they arrived, they were lovely, polite and couldn't be more helpful if they tried. They went through in just enough detail without overloading our brains with information. Thank you Chloe, Matt and Steve for helping us, you were all stars!!!
October 2021 by Daniel Bird
Ordered a custom sized hot tub cover for a very old hot tub. Sent in the measurements and have received a replacement cover that is of fantastic quality and fits perfectly. Great communication throughout the purchase. Couldn't be happier!
October 2021 by M&D Bailey
From entering the showroom to having our hot tub delivered Chloe was there to help us through the process. She was so helpful and nothing was too much trouble. We had our hot tub installed a week ago by Matt and Steve. They had it up and running in no time. Matt explained how to use the controls and took time to explain how to use the chemicals. He stayed with us until we were happy with what we were doing. We have been so pleased with the service we have received from Happy Hot Tubs and would recommend them with no hesitation.
October 2021 by Alan Devine
Just had my hot tub delivered and install today by Ian and one other(sorry forgot the name).They had the hot tub in place in no time, and filling it up, mind you with the monsoon today Ian nearly didn't need the hose, very friendly as is everyone on who I have seen or dealt with at Happy Hot Tubs.Ian didn't leave until I understood how to work the controls and understood how to use the chemicals and test papers, trust me when I say how bad the weather was today and yet he did not rush anything.I would recommend this company to anyone, and I can understand why they are so recommended, Word of mouth is the best advert that there is.Thanks for all your help.Alan
October 2021 by Gary Watson
We wanted to leave a positive review for Peter at your Cadnam Branch. From our first meeting (back in May) we felt very well looked after, he provided excellent advice and made sure we chose the right Tub for us. Although we had to wait many months for delivery, this was not caused by Happy Hot Tubs and they kept us fully informed, even providing details of the ship it was coming on. We took delivery yesterday and the team were brilliant and were very careful with our wonderful new Tub.Our sincere thanks to Peter, we hope to be customers for many many years.