March 2025 by Sue Jones
Went in this morning for new windscreen wipers and a free car check lovely young man checked my car over and replaced some bulbs great service thankyou so much .
March 2025 by Kelly C
Excellent service in the bike department today. Thank you.
March 2025 by Kay Hopkins
Shame the staff are rude to sit there 2 minutes before closing time cashing up with doors closed, when we came in an emergency to get a bulb needed before MOT next day (on the phone to customer service as no direct store number available ) Not only would have took the two minutes to run in to get the bulb and pay. when they shouldn?t have be closed yet but a young man stood and laughed at us at the door from the till area. Unprofessional, poor business to have sales advisors who can?t respect the company values
February 2025 by Paul Smith
I want a brake light bulb. I use the iPad spare part finder in the bulb section of store and request just brake light bulbs as the filter. It gives me 12 bulbs to buy , all different types and numbers!! So speak to helpful guy at till , takes the details and states get these bulbs.GET HOME AND THEY ARE THE WRONG ONES!!!! To return them will be about a 20 mile round trip so won?t be doing that for some £5 bulbs. In the bin they go. Amazon are delivering me some tomorrow!!
February 2025 by M A Bridger
Prompt helpful service, with good suggestions and advice.
February 2025 by jerry young
Used Halfords to have a new battery fitted - quick easy and painless. Good price. Brilliant professional mechanic.
February 2025 by Chris
Very well stocked store. Good atmosphere. Staff are friendly and very helpful
February 2025 by Matthew Smith
Superb service from Justin who updated my e-bike this evening, thanks to all the Halfords team, Matt
February 2025 by Malc
Went into the store today to have a rear tyre fitted to my E bike. I find it a bit sad that people have have a poor experience because mine was quite the opposite.
My tyre was fitted by Martin who could not have been more efficient and helpful, I just hope the management realise what an asset he is.
February 2025 by Sharon Gardner
Number plate replacement - booked online and fitted on site. Stress free, super quick, friendly service.
February 2025 by Boran Senhuy
Very helpful and quick staff
February 2025 by Peter Davies
I placed a "click and collect " order. Instant email confirming the order received. Item availability/collect email followed shortly afterwards. I was welcomed and attended to very efficiently at the store when collecting the order. Very impressive service.
February 2025 by David Gardner
Staff were very helpful and friendly. I managed to buy some headlight bulbs that the Southampton branch didn't have.
If you are interested in bikes and everything to do with them, then the Southampton branch is the best. They have a huge selection of bikes.
If you want anything car related, then I suggest you visit either of the two Fareham Halfords as Southampton is very limited.
February 2025 by Ralph Balloqui
Went in today to buy a headlamp bulb. Found it went to the till and was ignored by 4 members of staff. I'm not sure if they realise it's a shop. Couldn't pay, won't be back
February 2025 by Sandra Lawton
No problems with the bike purchased but customer service on collection was appalling. 4 members of staff standing at a till with no customers to serve, talking to each other. The bike collection booth had just one member of staff who was busy doing a repair for someone. I asked the 'free' members of staff if they could help and was told they would call someone. 5 minutes later, still nothing, I asked again and one of them came over to deal with the collection! They could have done that in the first place. The member of staff who served us was great, very polite, and dealt with everything efficiently. This experience was added to the fact that when we went to look for a bike, the assistant suggested we would find a good selection online from other businesses! Such a shame, staff training seems to be very poor.
