March 2024 by Mathew Castleton
My wife and I visited the store and was greeted by Yvonne .. nothing was too much trouble.. the first visit we did not make a purchase but went back the following week .. Yvonne was patient and let my wife try on various rings , Yvonne?s professionalism was first class and her attention to detail was also outstanding. Can?t thank Yvonne enough for all her help
January 2024 by Joey Condick
Yvonne and Wayne were very helpful! Very friendly and professional, I would recommend this store for the customer service!
January 2024 by Anthony Greenwood
Thanks very much to Wayne at Fareham - great service and very friendly
December 2023 by Ellie Slater
Kiya served us today and was so fab, we purchased our wedding rings and had such a lovely, enjoyable experience. She was patient, attentive and very informative and we're so pleased with our choices! Thank you Kiya.
December 2023 by Laurie Turner
Was served by Yvonne at the Fareham branch who went out of her way to help me and gave excellent service and is a credit to Ernest Jones.
October 2023 by Gavin Dunkey
Fantastic service from Yvonne at Ernest Jones in Fareham over the last few weeks whilst my watch was getting repaired. It now back in my possession and as good as new.
October 2023 by Lee Gravett
Kiya and Wayne were very patient with my girlfriend and I and have been over the past year. Today I bought an engagement ring and wedding ring set. Customer service was exceptional.
October 2023 by Kay Ashley
We bought an eternity and wedding ring at the Fareham branch, the rings are lovely and I?m enjoying wearing them,but also I have to say that we were advised and helped by the nicest and most professional staff, I cannot recommend enough Ernest Jones in Fareham.
September 2023 by Connor McIndewar
Kiya was absolutely brilliant as a sales person, helping out with my needs with a great smile and useful knowledge, what wonderful workers they have
August 2023 by Elaine Snoad
Really helpful shop and staff. Would highly recommend. Twice now, Wayne has helped with fitting new links to firstly, my Gucci watch plus adjusting the safety clip to be more secure and because of that I suggested my partner use him for his Omega watch which needed a new link to be fitted. On both occasions he did not want anything for his time and trouble. We shall definitely use this shop first, for any future purchases or for any adjustments if required. Thank you again Wayne.
August 2023 by Nathan Abel
I was served by a young lady called kiya I believe she was so friendly and helpful she helped me pick an engagement ring out I don?t buy one as I was only having an idea but she helped me pick out an awsome ring lovely girl and great service
August 2023 by Mark Hart
Thank you Kiya @Ernest Jones Fareham for all your help when purchasing a watch today. Very helpful and polite with a great knowledge of all the watches I looked at and tried on.
August 2023 by Stephen Pack
I have nothing but praise for this shop, went above and beyond to get the bits for my watch.Excellent.
July 2023 by Lorna McCutcheon-White
Fareham branch. Staff very polite and professional. Needed a ring resizing and it was done in 20 minutes, ring looks perfect.
June 2023 by Joseph Mundy
Having brought my Wife to Earnest Jones in Fareham on Thurs 25 May, we were met by Wayne who was most helpful in enabling us to choose a lovely Birthday present for her and at a reasonable price. We are very satisfied with our purchase and exceptional service. Thank you so much Wayne.Kind RegardsJoseph Mundy