September 2025 by Matthew Binnie
Handy pharmacist to have, shame they don't supply all my meds.
August 2025 by Anthony Squires
DO NOT PREPAY for ANYTHING. we used the patient access online booking and paid for a travel vaccination. We were contacted shortly after to postpone the vaccination and we were told we would be contacted with a view of having the vaccination on Aug 27th. We tried to repeatedly make contact on 26th Aug for confirmation as they failed to honour their promise to contact us. We heard nothing. On 27th today we have tried multiple times once again to contact them on their advertised number and their mobile they used to postpone, but no answer. Now we will need to order a credit card chargeback, report the matter to the NHS and the police for theft of our money. Not a service you expect from a pharmacy. Totally disgusting and disruptive to our plans. We are not from their area but we will make a special visit soon. They are not going to get away with ripping us off!
Criminal service.
January 2025 by Armelle Lajus
They take ages to get a prescription ready.
Often the pharmacist is not there so they can't deliver anything without his signature.
Today I was told it would take 30 minutes to get my repeat prescription ready despite the fact that they?d been sitting on the repeat script for over a week. Then they told me they?d have to order the medication as they didn?t have it in but they didn?t know how long it would take to come in.
Also, new staff at the till is rude.
Avoid if you can.
December 2024 by john thepound
Absolutely appalling service . Staff disappearing outside for ages with hardly any interaction with customers standing around wondering what?s going on. Twice I?ve visited the shop this week and twice I?ve walked out because of the lack of service. No sense of urgency and no customer service skills whatsoever
October 2024 by Jim Lee (Jim)
Went for a private blood test couldn?t be any more helpful, a first class service
August 2024 by Katie Chamberlain
Recently it's gone down hill shame it's hit and miss if pharmacist is in quite often they are closed.
July 2024 by Tom Palestrina
Terrible.
You wait ages to get served (often there's a queue of frustrated locals) and then the excuses come: no pharmacist, no pills, come back tomorrow, etc.
Staff try hard but it's an impossible task.
Much easier to use one of the on-line pharmacies.
Local shops are vital - but not when they're run this badly.
June 2024 by Helen Cole
Pleasant staff but always take an age ! When you collect a prescription they disappear in the back for a lifetime as it?s as if it hasn?t even been thought about yet and they always say the pharmacist is checking it ?They are never open on Saturday as advertised as they don?t have a pharmacist but neglect to put sign up until 0900 on a Saturday morning and I had already walked down earlier in the morning to check and the sign wasn?t there so a waste of my time !
September 2023 by Vanessa Randall
This team are all amazing, friendly and super helpful. Can't thank the Pharmacist Sharon enough, with all her help regarding my mums medicine requirements.
June 2023 by Gary Pearson (Tom on YT)
Last two days I went in for medication. No pharmacist so would not sell. Not even paracetamol! No point opening if they can't even sell that, I could go to the coop and get it!
February 2023 by Dean Rogers
My first visit having recently moved to Wickham. Couldn't have been nicer, absolutely first class customer service. I even got given a dounut.
February 2021 by Kay Sumpner
Very helpful indeed. Well stocked pharmacy and seemingly an independent, which makes a refreshing change. I?d go there any time.
February 2021 by John Murray
Selling hand sanitiser sprays for £10 a bottle, I just bought 30 online for my friends at a retail of £4.50 each. Should be ashamed of themselves...
February 2021 by Zain Soliman
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September 2020 by jenny manship
Very helpful, friendly staff.
