May 2025 by Nin Nin
Unhelpful staff. Went to look for a particular football shirt. Couldn't find it, looked for staff to assist me, nobody around. Then on my way out there was a member of staff who was staring at their phone stood to the side of the entrance. Glanced up at me, no smile, no pleasantries, just looked back down at her phone. I left feeling very unwelcome and certainly will be avoiding this store in the future.
October 2024 by Chinsimzcol K
Staff at the trainer?s section are very unenthusiastic in helping customers, we are left waiting for ages to get a correct size.
June 2024 by Tracy Sansome
How fabulous was young Alfie today.
Totally helpful, smiley and genuine good guy! Not a bit of attitude to be found. Such a pleasure meeting you Alfie.. you made my day!
March 2024 by Ryan (proodst03)
Decent shop
February 2024 by Dave Hillier
Great items well priced a d great selection
February 2024 by Karan Sahota
Got told I can?t exchange an item because it was on promotion , the top had rips in it and I wanted another one (bought in town on the same day) because it?s on promotion and I?m only bringing one back I have to pay full price for the singular item, went into the one in Southampton town center and they exchanged it perfectly fine
January 2024 by M
The manager of this branch is very assertive, helpful and polite, the behaviour of his staff reflects this.
December 2023 by HARRY Witcomb
the new sports direct is good for people who are looking to go to it. decent stuff, small footballs 4.50, large 5.50, also good deals on football shirts and adidas shirts and shoes. friendly staff too ? only downside is football shirts are quite expensive.
November 2023 by TheNightmare94
Nice clean shop , friendly staff and great shop layout even if it feels cramped in some areas of the shop.
October 2023 by J Jenkins
bit crowded. Needs to be more accessible
September 2023 by Steve Saunders
Always something there to purchase. Found exactly what I wanted
July 2023 by Kevin Johnson
Brought some trousers that turned out to be too small, returned to store the same day but unable exchange as they do not sell my correct size. Was then informed that they do not issue refunds, store credit only! Very frustrating ?
February 2023 by Melanie Murphy
Always quick and east
January 2023 by Nathan Vine
Went into Eastleigh to visit a specialist sports shop who were unexpectedly closed early on NYE. Visited sports direct who were open the expected hours and received really good customer service and walked away with my new pair of running shoes.
August 2022 by Gavin Hooper
The personal service from the guys serving in this store is 900% better than central southampton.