December 2023 by Harsh Patel
Excellent service
September 2023 by Phoebe-Ann Nicholls
Always happy an helpful
August 2023 by Amir Tavakoli
Very very good post office and Lady work there she is very nice person and she works very fast 5 stars
July 2023 by Mehrnaz Karimi
Good customer service. I was helped by a gentleman name Darsh a few weeks ago with car tax and registering a new vehicle. He came out of the shop before I got into my car to help me after the lady behind the counter was unable (not her fault, she just didn't know).
July 2023 by CK C
Que is always so long. Lady at till rude. I Qued half hour to be told they don't sell the envelopes their but at the shop part and was expected to re que. Need hire some staff and remember they are in ciliatoemr Services too.
April 2023 by Mark Millington
Took parcels to send gave wrong information told parcels to big for parcel force 48hr. Took parcels after reading online requirements they were accepted straight away at different post office. Useless service best thing Royal Mail can do is either get with the times train your staff properly or wrap out shop and let someone else take it all over.
October 2022 by Victoria Vaughan
Sadly your staff let the post office down. It doesn?t take much to be polite.
October 2022 by Doug Barrow
Parking good, service good, staff good.
July 2022 by D.S-W.C
Visited this post office today to post 2 parcels. A very rude elderly staff working in the post office counter. I asked her a general question, she looked at me and didn't respond and carried on scanning my parcels. I asked again politely with an apology to start, thinking she may have not heard me. She responded rudely "yes, heard you the first time?"Then why not acknowledge in a kind manner and respond to my question?She still didn't answer my question. Gave me my receipt without any form of communication. Unbelievable service and one that I will be filling a formal complaint to the post office about.It certainly came across that it was due to my background race that she spoke down towards me...
July 2022 by Danny Chung
Visited this post office today to post 2 parcels. A very rude elderly staff working in the post office counter. I asked her a general question, she looked at me and didn't respond and carried on scanning my parcels. I asked again politely with an apology to start, thinking she may have not heard me. She responded rudely "yes, heard you the first time?"Then why not acknowledge in a kind manner and respond to my question?She still didn't answer my question. Gave me my receipt without any form of communication. Unbelievable service and one that I will be filling a formal complaint to the post office about.It certainly came across that it was due to my background race that she spoke down towards me...
February 2022 by Ray Hutchings
Worst post office ever old lady at counter no greeting rude customer service zero
August 2021 by James Phillips
Worst post office i have visited. No greeting from staff when approaching the counter. And complete lack of customer service skills.I requested for a £50 note to be changed in store as it would not be accepted on a purchase at the front shop counter.I was informed by the very rude staff member that they are not allowed to exchange notes as it is against the law.Popped into the Swan shopping Centre branch and they were more than helpful and obliged. They happily changed the note without hesitation and i made the purchase elsewhere.
August 2021 by Marion Cordory
I visited today with a complicated postal issue. The young man at the counter couldn?t have been more helpful and was fast and efficient in dealing with my query to a very satisfactory conclusion. I shall use this Post Office in preference to Eastleigh Swan Centre every time from now on.!
August 2021 by Simon Dickinson
I checked the opening times and found it was shutting at 4pm. I arrived at 3.40pm only to be told by the abrasive staff member that the person in front of me would be the last person served before they closed. I asked why they advertised a 4pm closing then, and was told that 'they needed some time to cash up'. Surely that is done after the advertised closing times! I think the staff member just couldn't be bothered serving me. Wasted trip, will not be returning.
August 2021 by William Afton
Always closes early. Stitched me a few times. Staff are usually on the phone when they are serving you also. Its just rude.
