10AM - 6PM
Retail Park
Home Goods Stores
“I had a chip on my windshield repaired by two charming, efficient members of staff who explained clearly what they were doing and any possible problems (which didn't occur). The service cost me £45.00, compared with the £75.00 call-out firm, which failed to turn up on the day and time agreed. Excellent service from my first contact — someone from the store called within 1/2 an hour of my email enquiry. Highly recommended.”
“Can't wait to go back. It's just a shame it's off bus routes for those of us that don't drive. Loved the store and staff very helpful and friendly”
“Jane was extremely knowledgeable when dealing with difficult design issue's.She came up with same excellent worktop colours to work with my kitchen.Service: Kitchen design”
9AM - 8PM
3 Woodside Ave
Home Goods Stores
“Big shout out to a very helpful lady, Mandy, who works at the Eastleigh store. She kindly directed me to an offer that I could use to receive 20% off my purchases today. As I hadn't noticed the sign in store, I would have otherwise had to pay full price. Mandy has always been so lovely on previous occasions and has fantastic customer service skills. A real asset to Matalan!”
“Definitely worth coming to these types of places if you actually want advice on the best products to use for the job. The chap in this branch was honest and clearly not trying to be a salesman, which I appreciate. The reason I’m not giving 5 stars is because I discovered they were selling a range of varnish for around £25 more than all the other chains (luckily not the one I bought). A blatant ripoff, unless of course this is a mistake. The customer service rep on twitter seemed to be happy to match the price but this, to be honest, has left a sour taste in my mouth. This feels like disingenuous behaviour to me and I’m now going to be careful to price check before buying anything else to ensure it’s not more than a reasonable amount more than the bigger chains.”
7AM - 8PM
Hampshire
Home Goods Stores
“Needed some offset ring spanners, despite 2 branches of Halfords saying they had them, I stopped at B&Q and they had a cheap set in stock.
Despite having one arm in a sling the till operator managed very well with a good sense of humour too.”
9:30AM - 5:30PM
26 Southampton Rd
Home Goods Stores
9AM - 5:30PM
4-5 Wells Pl
Home Goods Stores
“Today, I purchased an air fryer and a microwave from this store. The lady assistant who helped me was so good, she even fetched one of their largest dinner plates from the shop shelf, to see if it fitted in the microwave for me. Nothing was to much trouble for her. She is an excellent person to be working there.”
9:30AM - 5PM
11 High St
Home Goods Stores
“Stevie, the manager, was absolutely incredible! We had to print and send some last-minute documents to America. He was so kind, patient and generous making the whole process so much easier than we anticipated. The rest of the staff were really lovely as well. A HUGE thank you to Stevie amd the rest of the Rymans/Robert Dyas team!”
“We bought an expensive and complicated bed from Dreams yesterday and the customer service from Mike was superb. Nothing was too much for him, he had a lot of knowledge and expertise which helped us to choose the bed that would best suit our needs. I cannot praise his help enough”