October 2023 by Hannah Parker
Absolutely awful, we put prescriptions in three weeks early and they never have them ready. Have ring up with emergency and even then they don?t take it seriously. Staff are not nice but the head pharmacist is lovely he?s the only good thing about it there! Do NOT recommend worst pharmacy out there!
September 2023 by Robert Rawlings
One star is ten too many. They take at least two weeks to get a prescription ready and then they only do it when you call in. Nothing is ever urgent for them. Even when you call in they never have the stock. Time to change my nominated pharmacy I think. Avoid this place like the plague.
April 2023 by Sarah Patterson
I really don?t like to leave negative reviews however this pharmacy has to sadly be one of the worst in Chandlers Ford. The staff are friendly however that?s where it stops!They never have your prescriptions ready despite them being sent over electronically days beforehand. They should be ready by then surely!! Then it?s a twenty minute wait to then have the prescription checked and dispensed!Regrettably I?ve had to removed them as my families nominated pharmacy as they?re just not reliable at all!
June 2022 by Jelena Ol
As a pharmacy it stocks all items you require, counter staff could speak a bit louder but I think she is new and a bit shy?! Otherwise all staff are always helpful, polite, welcoming and very empathetic with clients.Unfortunately prescription is often not ready on time and most likely you will need to wait good 20-30min.The Pharmacist (Phil) is also very helpful, well informed, so knowledgeable and very friendly too!I feel that i can ask for advice at anytime and nothing is ever too much trouble. In effect a fantastic service offered so close to my home.
March 2022 by Marie Ryves
Should have delivered some urgent medication I needed yesterday but instead because I wasn't in they took in back to the shop. It could have gone through the letter box if the pharmacist have packed the two small boxes side by side. Show some consideration to patients who have deliveries booked and pack the medication so that it can go through the letter box.
November 2021 by Dani Vaughan
What an experience! Well everyone in the entire pharmacy knew what my prescription was for as u had to tell the cashier twice ?Also Is half an hour waiting really acceptable? When only told "I'm just waiting for the pharmacist to check it"? This implied that it would be a few minutes. I would have popped back if I'd have known. To top the experience off, there was another patients slip inside my bag, which contained her NHS number, date of birth and full address along with what medication she's on.
November 2021 by Matt Gosse
Only awarded 1 star because it's not possible to award less!Repeatedly disappointing service - no matter how long they've had a prescription, it never seems to be even looked at until you go in and ask; then there's invariably some confusion whilst finding details on the computer; and difficulties printing it; and a faff looking for stock - if there is any...And even when that' all done, still takes an age for a prescription to be processed.Shame as Phil seems to be pretty good if he deals with things himself....
August 2021 by Jaspal Juttla
A complete and utter shambles. Poor, slow, inefficient and rude service. Avoid like the plague and go to any other pharmacy.I always like to support local services but the poor service provided Day Lewis pharmacy is absolutely atrocious. They never have anything in stock and are always awaiting a delivery which is always late.Genuinely annoyed that I can?t even justify a one star rating.
July 2021 by Anon Ymous
Staff can be rude. Every single time, without fail, I will go in knowing my prescription has been sent. I give plenty of time before going to ensure they have had ample time to fill the prescription, yet they say nothing has been prescribed for ?x? amount of days/weeks, then i say something has been prescribed as a same day or more recent prescription. They then use the excuse of oh it has only just now come in, literally just now. So i then have to sit and wait while it is being filled. Again, recently, same scenario. I allow as much time as i can to ensure they have time to acknowledge the prescription and fill it, to be told theres no prescription sent. Then they ask what it is and then it magically appears just then, only then she tells me to come back tomorrow, when in fact i have shown up expecting to pick up my same-day prescription. I am absolutely fed up with having to go through this same scenario time and time again and choose not to return for future business. It is a shame because the pharmacist philip is lovely.
July 2021 by James Smith
I waited 10 minutes outside and another long time inside just to buy something over the counter.The three people in there were all waiting for prescriptions and three staff were at the back doing them. I stood there waiting for someone to come and serve at the till and they didn't bother to check and see if people waiting just hid in back.The staff lady very rude when I mentioned it.Will not go back. Slow prescription service pharmacy only anything else go elsewhere.
March 2021 by Dalia Vainorius
Spoke to pharmacist with an eye problem. He was brilliant. The drops and cream prescribed were excellent. Would recommend talking to the pharmacist before clogging doctors surgeries
August 2019 by Tee Pea
Letâ??s start with the NEGATIVES -
July 2019 by Colin Whyhaveone
I wish we had a better local chemist. They can never find a prescription first time and look in three or four places whilst repeatedly asking for your name. They do not seem to have any working filing system. I hate going there.
May 2019 by William Masters
Totally useless. I used to come here but always had to wait because they could never find my prescription. Now go to Valley Park pharmacy where they're organised.
January 2019 by Oscar .
Absolutely Useless. Give them days to prepare a prescription. I go in and they say it will take over an hour. Pop in two hours later and its still not ready. When I finally get the medicine the next day the dosage is completely wrong.
