January 2025 by Mark Ellis
I really like this Costa. It's far better than all the other Costa's I go to. Service always friendly and if it is delayed due to the level of trade they apologise. Clean, coffee always good and all the staff I've encountered, even ones in training are always polite.
December 2024 by Jay Beckham
Highly recommend the Caramel Nutcracker ????
November 2024 by David McCulloch
Excellent service, and a great selection of goodies...especially the bacon and sausage rolls ?
November 2024 by andrew flemming
Always a good coffee and toasted tea cakes
November 2024 by Brian Jones
Sadly no vegetarian or vegan options.
October 2024 by Del Gunn
Despite being extremely busy Karen (on the till) and Tiffany (making drinks) were very friendly and chatty. They got my order together quickly and the café was clean and well kept.
September 2024 by Harry Turburfield
Great service and really good coffee, especially the flat whites.
September 2024 by Graham Beck
Good coffee
September 2024 by Bianca Vienescu
My daughter desperately needed the toilet today and went to ask where this was. The blonde lady at the counter said she doesn't know. When confronted, she said my daughter "didn't specifically say OUR TOILET" but she just asked for the toilet. So, next time I need to teach her to be more specific when she is asking for something. Needless to say my daughter was almost in tears when we left. And noticed the blonde lady rolling over her eyes whilst explaining to another customer how inappropriate my daughter's behaviour was. I have been here several times for coffee and cake but never coming back. The lady at the counter had an accent-nothing to do with anything, I also have an accent, but just to make her easier to recognise in case she does this to someone else. She obviously was not having a great day but no need to lash out at a young girl. Very unprofessional and rude.
September 2024 by Trudi Boxall
I came into this coffee shop with a friend yesterday, I was served by a woman called Tamara, she was quite probably the rudest person I?ve ever encountered, my friend & I were horrified by the way she spoke to us, she either needs customer service training or place her away from customers.
I have to say that the other member of staff was lovely.
September 2024 by Troy Moore
Great ?
September 2024 by Deborah Perry
Grubby .
September 2024 by Simon Price
Great chain coffee shop with helpful staff that serves standard Costa products. Right in the center of Fryern Arcade & has outside seating area.
September 2024 by Michael Whitty
It?s the wonderful staff that make the place, really helpful and always smiling, my kids love going in there. Couldn?t recommend enough.
September 2024 by Lisa Baynes
Still prefer a Costa coffee over other coffee brands. Staff friendly & service was good.