February 2024 by Mark Simpson
Love it has everything you need,
January 2024 by Wendy Jurd
A convenient store with good opening hours, sells most every day needs
January 2024 by THE REAL STONED RAVER
Moved to 61 cox row October 1999Been a regular always running over the coop shop for cash backy food milk NO ALCOHOL I DON'T DRINK love the staff very friendly don't know if they know my name GORDY they do recognise me I was the piano man I sold pianos from £175 from London too Somerset I moved too cox row too rest after having a piano slip down my spine and cause yrs of lower back aches so handy being so close too the coop shop less than a minute away ?
September 2023 by SolarRainUK
Shut early again, Sunday 6:30pm, supposed to be open until 10pm. Happens far too frequently. Boyatt Wood Co-op never has this issue.
September 2023 by L
Clearly states open till 10pm, its currently 9pm and shutters are down, can see this is apparently a common problem which shouldn't be accepted as there are many hotels where people might need to grab something urgently
June 2023 by Keith Nicholls
This is my local shop. I go there most days and spend a fair bit, but lately I walk up to the shop and the shutters are down. So then I have to walk back home and drive somewhere else. This has happened four times in the last three weeks. I might as well get into my car and shop elsewhere and save myself the inconvenience. When the shop is open, I have only ever had good service.. ps to this review. It?s the 15th of may 23, it was 2024hrs and the shop was shut. This is a community shop, it needs to be open the hours that it says. Do better!!
June 2023 by State Azure
Oh, look...8:30pm and the co-op shutters are down again, no surprise there..during the day you'll probably be okay, unless you need the Post Office, because that position is also too often closed. This happens way too often for as long as I've lived here and co-op HQ don't seem to really be doing much about it. The manager here clearly isn't managing very well.
February 2023 by Emma Kapma - Saunders
Just showed up at the local co-op and it was shouting at 3 pm due to understaffed three adults were stood outside, Including the manager. Why does the shop need more than 3 people to run? This needs to be dealt with, this area is majority elderly people and I feel for them to have to keep turning up to a closed shop that is supposed to be open until 10pm!
February 2023 by Sue Parkes
I have just visited Falkland Road Co-op and was extremely impressed with the service from the young lady who was working at the till and also the Post Office,
What a joy to get such excellent service with a smile and helpful attitude. Thank you.
November 2022 by Luke S
This store over the last 3 months has been closing early most days yesterday the store closed at 5pm when the opening hours are 7am to 10pm this store often closes early it is pointless the coop being there it?s closed more than it?s open it?s not convenient
November 2022 by Howard Green
Poor. rude staff. post office closed again, any reason? no reason just closed!
October 2022 by Luke Sey
This store over the last 3 months has been closing early most days yesterday the store closed at 5pm when the opening hours are 7am to 10pm this store often closes early it is pointless the coop being there it?s closed more than it?s open it?s not convenient
August 2022 by ravinder singh
Very abrupt and poor customer service. Saw that the post office is open till 10 on the website but told its closes at 5pm. Now I have to take time off work to pick up my parcel. This needs to be sorted out. There was no smiles or anything and no apology. Just a straight post office closed.
April 2022 by Harry Widgery
Just been in to buy tobacco which costs 13 pound and have been charged 28 pound to my card
December 2021 by Laura Jones
Absolutely disgraceful staff working in this shop they are either too busy chatting amongst themselves or outside smoking!Miserable unwelcoming and rude members you have working for this store. Apart from the odd few that are very friendly and always smiling.Get rid of all of the managers/duty managers as they aren?t worthy of their position they lack severely in customer service and do not know how to manage their staff.The store is forever closing early due to ?staff issues? and the post office well where do I start with that the staff ?trained? to serve are extremely rude maybe extra training in customer service is needed also they need to learn how to SMILE and greet the customers.Overall dreadful experience almost every time I have been to this store.I would highly recommend travelling a little further to Aldi/AsdaThe place isn?t even worth the 1 star
