January 2024 by Harriet Brown
Went for Christmas dinner on Christmas day had to wait in the rain for 15 minutes, before going in as previous sitting didn't leave on time, then waited 1 hour + for drinks and starter, after that service flowed better, staff were very apologetic and it was beyond there control, but it was very long to wait for a drink with 2 young children. Wouldn't go for Christmas day again.
January 2024 by Smudge Sprocket
Despite being short staffed and one side of the place being packed, we were provided table service, drinks and food were brought in a timely manner and the bar staff were really friendly towards us and our children. The building itself is a pretty looking thing and inside was cosy and inviting. The food was as you?d expect from a beefeater and was perfect for us just looking for a quick bite to eat as we were passing through the area.
January 2024 by Andrew Smith
Service was a struggle. Did not want our custom to start with as was told no tables and food would be at least 30 minutes. We asked about the vacant tables in the bar and was then told that we could use them. Food was ordered at the bar and came faster than 30 mins.Staff could do with smile training!
December 2023 by Imogene Peck
Come here often at lunchtime and usually get served by Tracey who always makes it a really lovely experience.
December 2023 by Wendy Robson
Party of 12 enjoyed Christmas dinner 2023. Staff were AMAZING. They worked relentlessly to ensure we had a wonderful Festive family feast. Despite not having a manager at the helm, they all stepped up to plate, rolled up their sleeves, soldiered on like a well oiled machine, making it so evident that excellent customer service was at the very heart of their intentions. It had inadvertently come to my attention that the previous party booking were being difficult and abusive, refusing to vacate the table, thus delaying our meal booking. The staff, especially Sam, Sacha and Amy, worked tirelessly and efficiently, with smiles and excellent service. They were full of apologies for our inconvenience (unnecessary; I'm not cooking, I'm not cleaning), and even though the pub was absolutely full to bursting, they were regularly and attentively communicating with us on progress before and between courses. This cannot have been easy!!! We felt valued and enjoyed a thoroughly delicious well prepared and presented 3 course meal. It should have been 4, but through no fault of their own AND already an hour past closing time, feeling well looked after, utterly satiated (compliments to the chef and team) and more than adequately compensated for our inconvenience, it was absolutely no skin off our noses to let these tireless hospitality warriors go home and spend what little of the day was left, with their loved ones.Merry Christmas Guys!! Magnificent efforts ?
December 2023 by Loz S
Long overdue review but I had a lovely lunch in the bar area with my mum. The food was great and Tony was most helpful and welcoming. We look forward to coming back next year.
December 2023 by Al Barber
We really set a challenge for the Hut by booking over 40 people for a 2 course Christmas lunch at the beginning of December- food was ok - came out hot ( if it should have been) and in good time - everyone got fed ! But the whole thing was made great by the staff who were cheerful, helpful and always smiling - many thanks to Kirstie, Sasha, Ana, Jane & James !
December 2023 by Danuskar
Lovely place to eat. The food was great and tasty. The service was fantastic, they were very attentive and friendly. Especially Tracey who looked after us.
December 2023 by Megan Mallory
We had our work Christmas party here. There were 10 people and we all had a fantastic time. We pre-ordered our food which all came correctly and met all our dietary requirements. The portions were so big and filling. Plenty of veg and meat of the roasts and large portions for pudding! Our waitress was brilliant! So friendly, polite and attentive. We had plenty of drinks and sides when needed and were able to pay the bill easily. The whole experience was great from the restaurant atmosphere, food choices and service. We will definitely be back for our Christmas party next year!Parking: Easy to park and plenty of spaces
November 2023 by John Carter
Last minute booking for Sunday lunch; no problem, Jess was friendly, welcoming and soon placed our Sunday roast choices in front of us. Superb! Really enjoyed lunch and will definitely visit again.Parking: Just provide registration number when "checking in"
November 2023 by richard budd
This is a novel thing a Steakhouse that can't cook steak, where medium rare comes out as medium raw. Id also advise against paying for their 3 overcooked prawns that are available as a side. Beefeater used to be a name you could trust but they are not the beefeater of old it seems, such a shame. Id maybe also explain to your customers about the confusing reason as to why you need to give a car number plate when you arrive. Thought we were at a drive thru.
November 2023 by Adrian Percival
From seating to being served food took 55 minutesThe waiter was very apologetic (certainly not his fault and nothing he really could do, as it seems he was all on his own)To sit there than long with a 4 yr old was a bit poorNot even was he brought the colouring pencils they promised.Poor boy even looked over the balcony to view the chefs cooking as he was waiting for one bowl of pasta.Being told there are big tables below that require service means nothing to us, as we are customers as well.Being put up stairs and forgotten aboutFood was mediocre and certainly not worth the waiting time.Will definitely not revisit this venue, as it does not meet the standards that other restaurants in the chain manage to achieve.
October 2023 by Jarvis Tan
A hidden Gem in Chandler's Ford. Really great food and friendly service from Emmy and Jess. The chef and BOH was awesome too ?
October 2023 by Andy Geer
Had a 63rd birthday here. T bone steak for £20 tasty and good value. 3, 4 0z steak dinner was superb. 2 others had lunch time menu which was good value for money. All in all a very good meal cooked well and service was very good. Never had a bad steak here always very good.
October 2023 by Robert G Scarrott
Needed a venue at short notice for a family early dinner. Friday afternoon options were limited but the Hut?s front desk staff were helpful and the waitress, Shannon, made our experience very enjoyable. Well done to all!Wheelchair accessibility: Good. Very Slight ramp at the main entrance.Some suitable tables at the same level. Good
