December 2023 by NIAMH
Went in today to get some advice as my phone was stolen and was served by a lovely girl called ?Sophie? and wow she was so beyond helpful! And the loveliest person ever! Very happy customer and she?s such a credit to Vodafone Basingstoke ??
December 2023 by faye edwards
Went into store today to do an upgrade and the service was fantastic.Peter was friendly and knowledgeable. The process was very straight forward and easy.Thank you!
December 2023 by Mary Proctor
Peter was great. Extremely helpful and helped me convert 2 out of contract plans to good prices and service combinations according to our needs. Thank you Peter!
December 2023 by Carla Hutchings
Peter has been absolutely amazing and so patient. We are business customers upgrading several of our company phones and Peter has spent hours sorting everything out for us. He is a diamond.
December 2023 by Dylan Llewellyn
James was exceptionally help, really nice and fun to go through our options on an additional phone and contract.100% recommended!
November 2023 by Geoff
Many thanks to Jane from Vodafone Basingstoke store who helped out with the issue my elderly father had got himself into when purchasing a new phone. She helped with the return and refund process ensuring it all went very smoothly. An example to other vendors who customer service is somewhat questionable when it comes to the elderly.
November 2023 by Joanne Witt
Peter was fantastic at helping my husband choose a new SIM card deal and was very helpful and friendly throughout the experience.
November 2023 by Craig Fiddes
Femi was an absolute super star. Fantastic service, great knowledge, didn't feel pressured into a sale which I feel is more better and always recommend seeing him! Vodafone should be honoured to have him! Legend!
November 2023 by Tibbz
Not good signals strength inside my flat keep Restarting my Google pixel phone ? everyday only problem inside flat poor network signalsHad same issue with 3 ended my contract with 3 due to upgrade and network issue now with VodafoneNeed more signal strength IV had this probblem since first been upgrade on 1st of August 2022 still facing issues with network first time came to Vodafone monthly planNo good with network signals check ?? the network status cheacker said good ? in doors and out door still issue with networkNetwork needs to be boosted more oftenFirst customer buyer not good signals strength with Vodafone ?
November 2023 by Debbie Usher
James was really helpful polite and not at all pushy but informative and I signed up for more than I came in for
November 2023 by Irene Moore
James was excellent in store sorted me with a new phone and took the time to transfer all my data for me! Very good service.
November 2023 by Diana Petre
Peter helped us a lot with useful information. Thank you, highly recommend him.
November 2023 by Yoo yoo Hate ayo
Peter was very helpful and gave out clear informations . Very understandable and patience . Really happy with the service
October 2023 by Barry Mepham
Lauren was very helpful and and patient explaining everything I needed to know.Professional with a human touch.Very pleased.
October 2023 by Denise Thompson
Had a problem with my phone and was helped by Sophie who was very knowledgable and extremely helpful. She explained all the options clearly and was very patient and understanding. I came away much happier than when I went in! Thanks Sophie .
