February 2024 by Velma Bryant-Steeds
I was very disappointed with the reception we met at this store today at 4:25 pm. This store stated that the store closed at 5:30 pm. I came in with my husband and two little ones, and we were shocked at how rude this guy received us. We were hoping to get a passport-size photo taken for my nearly 5-year-old, and this guy shut us down immediately when we asked if we could get her photo taken. I wondered why he couldn?t, and he said he didn?t have time to get the kid's photos done now as the store was closing at 5 pm. I looked at the time and said we have time as he didn?t let me land, but he abruptly said, ?We can go back and forth all you like, but the answer will still be a NO.?It is very unprofessional, and customer service is inadequate. I will never recommend anyone to go here or go back to this place. No courtesy in this place. Awful. I wouldn?t have given a star if there was an option for that.
January 2024 by James
Great service and friendly staff.
October 2023 by Niraa R
If you can?t offer a proper photo printing service. I suggest getting rid of the service from your shop. Today afternoon, we went to get our British passport size photos for myself and my little one. Two ladies were working and they had no idea about the requirements for British passport photos and has zero clue on what they are doing.They were very rude as soon as we walk in the shop. They didn?t even want to serve us properly. It made myself, wife and 2 little ones very uncomfortable until we leave the place.They taken few shots and uploaded into the system and still it got rejected. But she casually printed it and gave it us. And she charged almost £30. For 2. And still the prints are in very bad quality and got yellow lines on the photos.We had to go to another place to take the photos again.If you can?t offer a good service please take it off your stores. And try to recruit good employees that knows how to treat customers. Or at least train them on how to do so.I didn?t even want to give a star to this rubbish service.
October 2023 by Tim F
Passport photos taken last week were rejected by authorities as yellow lighting tinge around the subject and width and height of head was incorrect. Grumpy Guy made a fuss about retaking photos and they had better things to do, if you can?t produce photos to spec you shouldn?t offer these services in first place?will stick to automated photo booth next time for a better service
September 2023 by mary brett
I went into Timpsons in Chineham just to use the photo machine. I had excellent service from the Manager and would ago there again every time I need photos printed.
September 2023 by S B
Great staff who were quick to help, offered a great service relating to a watch battery. Very satisfied and would strongly recommend to others
June 2023 by Mark Howes
The manager at this Timpson's was brilliant. I had an issue with 2 remote car keys, he took time to understand what was wrong and got one of the keys to fully work.Thank you very much
February 2023 by lsc jobling
I always trust Timpson's to do my shoe repairs, and key cutting as they always do excellent work.
January 2023 by Ben
The key lady was lovely, the other lady was extremely rude and unhelpful
January 2023 by Stephen
Brilliant staff, really helpful
January 2023 by Pam Crouzieres
Quick friendly service
January 2023 by Tommy Gembas
Approx
November 2022 by Gerry Lay
Had zip replaced on favourite rain coat excellent job certainly saved alot in getting a new coat
June 2022 by Stephen Kay
Made my Amazon return a breeze.
April 2022 by J W
The place to go to get shoes Re-soled and re-healed - great service with a quick turnaround.Had several keys cut and they have always been perfect.Also good for watch batteries!Will be back soon!
