March 2024 by Penny Hall
Today I was served by Kerry-Ann. She was kind,funny and helpful. An absolute breath of fresh air to customer service.My sub was fresh and delicious.Kerry-Ann served us with a beautiful smile and a great sence of humour. She took time to make our subs perfectly. She was very patient as I had not been to a sub way for a long time and my friend had never been. Although Kerry-Ann was busy she took time to listen and explain how things worked with meal deals and offered the best option for us.I would happily recommend Kerry-Ann and this subway to anyone.Good job Kerry-Ann well done
February 2024 by Roy Sutcliffe
It's a Subway.
December 2023 by Fiona Warren
Went to subway Brighton Hill for lunch at the weekend. The food is delicious and the staff were very friendly, courteous and professional. Would
October 2023 by nilesh pardakhe
Good place to grab a bite !!??
June 2023 by Oliver Cousins
I would say this store is looking a lot better than 4 months ago. Worth revisiting.
June 2023 by jatin kalyan
friendly service and delicious subwayVegetarian options: i like all vegi stuff
May 2023 by Reema Bhandari
Staff is quite professional and nice I had good interaction with Randip and Yogita...
May 2023 by TTV_Skettyjr
Ordered and didn?t receive some items this isn?t the first time they have messed up our order if it?s not missing it?s the wrong item
April 2023 by Sianie Morgan
Order today in store....obvious new staff manning the counters, while a lot of babble in the back room... This lad didn't have a clue but there was nobody front of house supporting him.Second time I have been let down by this store....prefer to order elsewhere, and if that doesn't raise a red flag to the franchise, wakey wakey!! Your staff appear lazy and uninterested, taking my business elsewhere.
April 2023 by Caitlin Harding
I ordered a vegan menu item on here from Just Eat and was given a non vegan option.This was confirmed by my boyfriend who?s had the vegan and non vegan version of the sub I ordered. Luckily because my food was late (almost and hour) I checked the reviews for the restaurant to see if this was normal and after reading them became suspicious that something would probably be wrong with it so checked it thoroughly before deciding to ask my non vegan boyfriend to try it for me.I have been vegan for four years and while I understand a lot of people don?t understand or don?t care not consuming animal products is something personally care about and would have found it deeply upsetting to realise that I had eaten meat. Not only that but because I haven?t consumed meat in such a long time it?s highly likely it would have made me sick as my body is no longer used to it.Also they forgot my cookies! This could have been forgiven if they hadn?t given me meat.
March 2023 by Matt
Ordered food online to be delivered. Was meant to turn up between 15:35-15:55. Order confirmed to enjoy food at around 16:00. Girlfriend called the restaurant about where the food was as it said it had been delivered. The restaurant said it was sent out 15 minutes ago (~15:45) despite being a 5 minute drive from the restaurant. The food turns up at about 17:00 whilst I was on my way to work.
March 2023 by Liz O'carroll
Shocking service from the Brighton hill store. Staff didn't pay any attention to what was ordered. Started adding sauces and salad that were not asked for. Didn't include half of what was actually asked for and when the sauce bottle ran out after one tiny squeeze the sauce wasn't replaced or a substitute offered. Staff then forgot to give half of the order until prompted.
February 2023 by Charlotte Ling
The Manager, Jordan was polite, professional, great customer service.
December 2022 by Matt Anson
Shops closed and the girl was rude when I asked if it's open
October 2022 by Martin Hoadley
Will never order anything again. Was told delivery was 1235-1255. 1255 was told driver on the way 1300 site said enjoy your food. Funny NO FOOD tried to call number,but number NOT VALID. Ask for subway to contact me. Message on site now says restaurant needs more time so delivery 1320.Get the poxy phone line fixed. Guess what? NO FOOD absolutely disgusting. Now trying to get MY money back.
