December 2024 by freya woods
I previously went to this subway and can I just say the so called manger was awful !!!!!!! she was so rude, she was rushing me and had a disgustingly rude tone and a unapproachable attitude.
My friend has also had a bad experience with this manger, as my friend went for an interview and was treated poorly by this manger and was made to feel belittled and disappointed as she was really excited for the opportunity to work for them but was sadly mistreated by this manger and will not be associating with a company that employs people of that standard.
The mangers name is kalianee Degamber-Chan
this manager is bringing down the reputation of subway and should not be the face of the business as looking through the reviews other people have had bad experiences with her and seems to be the main cause of the bad reviews.
December 2024 by Damion Mahon
Awful customer service at this store and even after complaining to customer care, no reply for a week! Shocking. Avoid like cancer.
Weeks later and no reply from shop or customer care. Absolutely positive this is a terrible company!
Update - 29/11/2025:
I put all the correct information on the form, including order number. I even sent a follow-up email chasing my log and never heard anything back.
I will NEVER visit your site again. Shocking establishment and a disgrace to the company.
November 2024 by Puneet Ajwani
Very rude staff. Especially the Indian lady who is (I think) the manager or the owner.
Lot of issues with this places! Not sure where to start.
1. They close well before time, like 15-20 mins before the closing time! Not just once, several times and the lady is like the boss and she just ignores customers? complains.
2. Bathrooms are not clean. When I told them about it, she said go to the mall? what kind of customer experience is this!
3. I have online offers which I wanted to avail, but for last 1 week she is saying her scanner is not working! I asked her when will it get fixed, she said ?who knows??!!??? Really?. All she wanted to do is to avoid applying offers, so that customer buys the sub in full price. This is total fraud. She should honor Subway?s offers and commitments towards customer.
4. Poor quality: PFA the pic. All you can see 4 pieces of each item. X4 lettuce, x4 onion pieces, x4 red pepper, x4 jalapeños? when I asked her to put more, she started staring at me like I asked her for her kidney!! lol. Another scam to cut the cost
5 today, I placed an online order and told one of the employees about my online order. She looked up in her system and started preparing my sub. After 30 secs, the Indian lady (manager or owner) asked the employee to stop preparing my sub and gave her some other task, coz my ?order collection? time was after 20 mins. I had to wait 15 mins before she came back and resumed with my sub! How rude it is. Literally there was no one before me and she could have served the order but she dint allow her employees and let her customer wait! All that time my half prepared sub was on the worktop (counter) unattended, poor hygiene!!
Very rude, unprofessional and impolite.
November 2024 by Rina
I waited 10 mins to get a coffee. Lack of staff. Fast food is supposed to be FAST!
October 2024 by Jagmeet Kaur
Very rude way of talk ?..
May 2024 by Nela Paraoanu
Very disappointed about my experience today at subway. The lady that served me was busy doing orders for delivery and not listened properly to what I ordered. I asked for ft long italian herbs and cheese bread and she made me one with the Italian bread. My husband told the lady at the till that we ordered the other bread but she didn?t care. She was only saying no, no. Will never come here again.
February 2024 by Charlotte Tyler
Ordered a steak salad and tuna salad. Both with different ingredients. I get home to find the wrong meat has been put on the salads. Also had no sauce I asked for on both. Won?t be
February 2024 by Lily Pickett
Took a while to be served even though there was no queue. Good food but our orders were messed up because the guy doing the salad rushed us through it.
January 2024 by BelleSV84
Awful experience - ordered on just eat numerous times and every single time the order has been wrong with no fair compensation
December 2023 by Lisa Bayes
Went here yesterday with my brother. 1 6 inch and 1 footlong. Took about 10 min to order as the lady didn?t understand we wanted 2 subs when I explained she walked away and another lady appeared to serve us(very rude indeed) she made the subs however the salad portion was little to nothing I asked 3x for more lettuce evey time she told me she already put some and she hadn?t it was really starting to get the better of me so deep breathe and a fresh start for sub number 2 but no. I don?t know how many times we said BMT and they kept making it wrong. Salad again very little compared to normal or even the one in chinem / Brighton hill . When coming to pay she didn?t scan my sub points dispite showing me card. I also had blue light discount which I showed her she then walked off our the back for 2/3 min and came back out jo words spoken. I asked if they accept and she said nothing. I asked again and got blank stares from her. Asked another member who kindly told me they do. Showed her the card again to be sure before paying then paid. Checked receipt only to find my points hadn?t gone on and she didn?t put on my discount?.. annoyed is a understanding stick with chinem or Brighton hill
November 2023 by Qaiser Sajid
Subway?s new menu and options are not thought through, confusing and damaging their brand.And now This manager has single handedly ruined Subway experience for me.There?s should be no place for unprofessional and rude managers like KaliaThe manager refused to serve us - saying we were wasting her time by small order size and forcefully pushed us on what to order because it was lucrative for her targets. Either we have what she recommends or we leave because we?re wasting her time.The new recruits were doing a good job and she was forcing them to reduce the spoon portions.Never visiting this filth of a branch again
November 2023 by Chaitali Bhavsar
Enjoyyyýy.........
August 2023 by darren leggett
Tried the hot tex mex, wow awesome banquette, fillings pre picked but absolutely tasteful and hit taste buds just right
July 2023 by Paul Ellis
Excellent value
May 2023 by Samanta ?uduka
20 min until closing, didn?t want to serve us because coding earlier and cleaning up was easier.
