October 2023 by Kimberley Griffiths
I have no problem with the staff and the products, but I?m not happy with the fact that you can?t get a refund on anything in store! I can?t say I?d want to shop in a Sports Direct store again, knowing I can get a refund on items online, but not in store. It?s not a good business strategy to only allow refunds online, as it?s going to deter people from wanting to shop in store.
August 2023 by David Richards
Helpful staff when available.Had what we went in for
July 2023 by Ryley Hay
Security gard was not nice
June 2023 by Anthony Lawler
Short on sales staff to help plenty of selection on stock
December 2022 by Joshua Eadie
They would not stop assaulting me from the moment I walked in. I'm genuinely astounded that I made it out alive AND got a new pair of shoes.
October 2022 by Ashley-Ann
Service is just laughable? No wonder everything?s on sale because no ones buying from here!
July 2022 by A3 Creative
A very good sports store with good discounts, all major sports brands products are available here form shoes to jackets , to sports items etc... etc, the quality of the products is very good The staff is very cooperative , loved the shopping experience here ????
July 2022 by Theresa Ives
Just collecting order made on line I don't like the store as it is so crowded
July 2022 by Jake Gerrard
Son of the manager here, i always love visiting this place as a first choice when looking at clothing. I would recommend this store over any other.
April 2022 by Paul Barkham
Didn't have the project I required in store , but was on line but had to pay £5 delivery charge, what a rep off.
October 2021 by Chrissi N
Have bought products from sports direct stores in the past and happy with the quality of most items. However, I recently ordered a tracksuit on line for my daughter. It was faulty so I went in store to return it, only to be told that due to their policy they were unable to return products bought online. I had to pay £3.50 to return the item at the post office. I found this very frustrating, a aaste of my time and money because of their poor quality and customer service. I will be taking my custom elsewhere in future.
October 2021 by Sandra Mundy
Basingstoke branch much more choice than Andover branch. But with 3 levels not difficult to decide where to go. Got what we wanted straight away although needed printing on one shirt but that wasn't able to be done until next day, so another trip to collect it. Whilst masks were requested to be worn while in store staff didn't ask those customers without masks to put one on. That is only complaint I have with this branch.
October 2021 by Julie
Staff are very nice here they were very helpful today making sure the helmet and pads fitted my niece perfect and secure and there was a problem with a member of the public being rude to staff and to me and the staff manager and supervisor were there and stopped it from escalating any further they are very vigilant polite and respecful
October 2021 by Daily Dose Of Bedwars
Son of the manager here, i always love visiting this place as a first choice when looking at clothing. I would recommend this store over any other.
September 2021 by Adam C
Always a great range of products, with certainly more choice that meets my personal requirements, than JD Sports for example.Excellent value, excellent quality and a great range.I shop between the Aldershot, Farnborough and Basingstoke stores primarily, and they've always delivered!!
