August 2025 by Anna West
Very friendly and accommodating
August 2025 by Sharon Worger
I?m very disappointed with my recent experience at Specsavers. I now have two pairs of glasses that are practically useless because the anti-glare coating, which was recommended to me, was not added when the glasses were ordered.
This coating is essential?without it, I can literally see the manufacturing trace numbers through the lenses, which is incredibly distracting and frustrating. To make matters worse, adding the coating now costs £35 per pair, meaning I?d have to pay £70 just to make my glasses usable. That feels like a sneaky upsell tactic, especially since it was discussed during the consultation but never applied.
I asked if they could at least coat both pairs for the price of one, but they refused. For a company that prides itself on customer service and value, this was a very disappointing experience.
I expected better transparency and support.
August 2025 by Kyle Bailey
Always have a good experience, staff very polite and friendly.
August 2025 by vijay kumar
My experience was excellent from start to finish. The staff were welcoming, professional, and attentive, making me feel comfortable throughout the visit. The eye test was thorough and clearly explained, with the optometrist taking the time to answer my questions and provide helpful advice. I also appreciated the efficiency of the appointment ? everything ran smoothly without unnecessary waiting.
When it came to choosing glasses, the team were friendly, patient, and knowledgeable, helping me find the right frames without any pressure. The overall atmosphere was positive, and I felt well looked after at every stage. The combination of professional service, clear communication, and genuine care made the visit very reassuring
August 2025 by les wyatt
Very good
August 2025 by Trefor Parry
I am delighted with my new glasses and sunglasses. Some adjustments were needed after several days. Superb attention from Garry who made the necessary tweaks. Nothing was too much trouble for him. The whole process was easy and pleasant. Happy customer!
August 2025 by Gary Saunders
Very professional advice was given
August 2025 by Alan Woods
Just went in to get some new glasses with reaction lenses Great service very professional and friendly was in and out in know time
August 2025 by Trevor Daley
Punctual prompt professional.
August 2025 by Hollie lawless
Eye test been second checked and was found to be wrong. Specsavers seem to blame me and won?t refund for test or apologise for telling me I needed new glasses. If I followed there advice I would have spent £185 on top off the test price for glasses that would have given me a headache or made me think I had something more serious wrong
August 2025 by Tobiloba Onyemaechi
Excellent service. Very helpful
August 2025 by Fred Ibekwe
Excellent
July 2025 by Sue Marsh
Great experience at Specsavers. Friendly and attentive staff and thorough and detailed eye test. I did not have to wait at all and I thoroughly recommend their service.
July 2025 by John Fountaine
Part of annual check up. Easy to book appointment. Friendly and professional staff.
July 2025 by Philip Rees
Prompt and efficient service.
