After trying to open a joint account unsuccessfully for 4 months at the Fleet branch because of staff unable to fill in correct details, Aimee at Basingstoke did this easily with no problems. She showed confidence and knowledge which sadly lacked in the Fleet branch.
September 2024
I have just waited in a phone queue for 20 minutes without my phone call being answered. Appalling service!!!
September 2024
Very disappointed with the newish closing times. I’m not the only one. Happy to take your money but us older folks who prefer customer contact struggle to see someone within short time frames.
Santander is a large retail and commercial bank. We have in the region of 14 million UK customers and are a wholly-owned subsidiary of the major global bank, Banco Santander.We offer current accounts, credit cards, savings, mortgages, insurance and investments alongside business, corporate and private banking services.