January 2024 by Kri Str
Fab matcha cappuccino today.Thank you for the lady in glasses (sorry did not catch the name) who made it. You made my day!
December 2023 by Stefan Peters
Alright atmosphere and friendly staff, but chai latte was so weak it just tasted like hot milk, not chai. 3.50 for hot milk is not
December 2023 by Blake West
Amazing staff, best service ever! So busy, but don't be discouraged, these guys are lightning fast and super friendly and they remember your order. Like WOW. They've got me hooked and it's nothing to do with caffeine ?. And the pret sub is the best offer ever too.
November 2023 by Joe Cheater
Never been to a coffee shop where there is no option other than paper cups? Is it now a thing where you spend £20 for 2 people for a coffee and a sandwich for lunch and have to drink out of paper cups with a plastic lid?Asked for it to be remade and was told they only do paper cups now? This wasn?t the case earlier this year in this same Pret. Also, why ask if you are eating in or taking away if you also don?t get a plate for anything you are eating? A hot wrap eaten out of a cardboard sleeve, really?Thankfully Starbucks and Costa still know how to serve coffee and food properly so will be taking my custom elsewhere.
September 2023 by Jeff Ye
After more than half year, we revisited this coffee shop. We noticed most of the previous lovely staff have all been replaced. What happened?The nice atmosphere and well service have gone. The new store manager is not helpful to the staff at all! Look like a Commander only!Please give back our old Pret back like before!
September 2023 by Miranda
Really helpful staff. Great atmosphere and coffee.
August 2023 by Sam Evans
After more than half year, we revisited this coffee shop. We noticed most of the previous lovely staff have all been replaced. What happened?The nice atmosphere and well service have gone. The new store manager is not helpful to the staff at all! Look like a Commander only!Please give back our old Pret back like before!
August 2023 by Mandi Martin
Such amazing customer service. The manager (I assume) is so lovely and friendly. We love going to this particular coffee shop in Basingstoke.
August 2023 by sally Angus
Went in for food and drink today the staff were so helpful and polite it was a lovely experience credit to the manager and his staff . Food was great too ?
August 2023 by Eleanor Bradley
Sat in on a Sunday morning with my Dad and the staff were so friendly and chatty. Because they weren't too busy one of the staff actually dropped my drink off at our table. He then later gave us a croissant on the house! Such a lovely atmosphere on the morning with the lovely pret standard of food you can expect.
August 2023 by Michael Bradley
Just dropped in for a Sunday coffee before the shops opened in festival place. Store manager could not have been any more welcoming or friendly.Great coffee and food.
July 2023 by Craig M
Clean & spacious with friendly staff. Manager extremely helpful and courteous
June 2023 by David C
It is what it is. Staff are friendly and the atmosphere is busy. Lots of seating options.
June 2023 by Adrian Nessmann
Great customer service and excellent coffee. The staff here are always manically busy but still manage to make you feel welcome, especially the main guy who is always here (manager?).I got the subscription recently and it is definitely good value for money. Love the food here and its nice to have a selection of healthy options like salads to choose from, it's becoming harder and harder to find healthy options on the high street so I am a big fan of Pret.
June 2023 by Claire Beeson
Quick service, good quality food as expected from Pret! This one?s a favourite beef on rye!
